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Housekeeping Supervisor

3 months ago


Melbourne, Australia DoubleTree by Hilton Hotel Melbourne - Flinders Street Full time
Description

This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.

About Hilton Melbourne Little Queen Street

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces.

What will I be doing?

As a Housekeeping Supervisor, you will assist the Executive Housekeeper to lead and develop the housekeeping team while maintaining our high brand standards.

Allocate work duties to Team Members Perform routine inspections of all check out rooms and spot checks of all occupied rooms Report and follow up on any maintenance defects or other issues Inspect, routinely, service areas, store rooms and corridors Schedule and supervise deep cleaning and any other projects Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required Manage, efficiently, stock control and the maintenance of equipment Provide excellent Guest service, including VIP and other special requirements Ensure the adherence to hotel brand standards at all times

What are we looking for?

Previous experience in a Housekeeping supervisory role (highly advantageous) A successful track record of managing a team Strong organisational and analytic skills Strong attention to detail Strong communication skills A passion for delivering exceptional levels of guest service Proficient with computers and computer programs, including Microsoft Office

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past three years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute. In 2023, Hilton ranked #2 across all industries and #1 worldwide You can also look forward to receiving:

Worldwide travel discounts at unbelievable rates for you and your friends and family Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing Requirements

Source: Hospitality Online