Housekeeping Supervisor

1 week ago

Melbourne, Australia Jani-King Australasia Hospitality Full time

JKAH is seeking an experienced **Housekeeping Supervisor **for a property in the heart of the Melbourne CBD.

**Key Requirements of the role**:

- Setting up key tasks for yourself and the team
- Team briefings to conquer the challenges ahead
- Participate in and actively support the on-going training of staff
- Work with the hotel leadership team on short and long-term quality metrics
- Actively participate in the daily briefing and department meetings
- Delivery of rooms to the hotel on time for guest arrival
- Handle guest concerns promptly, communicating with others where necessary
- Maintain working relationships with the clients and other relevant parties
- Effective hand over to the team
- Timesheet compliance
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed
- Administration relating to Health and Safety, billing and rosters
- Ensure all Team members comply with Workplace Health and Safety Policies and Standards
- Ensure that all Team Members follow set policies and procedures, ensuring rooms are completed in a timely manner
- Reporting to the National Executive Housekeeper
- Complete all additional tasks and projects as assigned
- End your day knowing that tomorrow will bring a whole new set of adventures to be had
- Minimum 1 - 2 years experience in the qualified position in a 4 or 5 Star hotel
- Leadership to drive team motivation and manage performance
- Exceptional verbal communication skills
- Polished presentation, high standard of cleanliness and attention to detail
- Ability to work in a high-pressure environment
- Passion for providing fantastic guest experiences
- Excellent time management and organisational skills
- Professional attitude and strong customer service skills
- High motivation and possess a positive attitude
- Great customer relations and friendly nature
- Organisational skills with excellent time management
- Physical fitness to work in a fast-paced and oftentimes laborious environment
- A strong desire to build and sustain relationships
- An understanding of annualised budgets
- Determination to provide a safe workplace and efficient housekeeping procedures
- A can do, problem-solving attitude and is not afraid of getting their hands dirty to deliver outstanding results

**In reward we offer**:

- A competitive salary
- Training and development at your own pace
- The opportunity to be a part of a vibrant and dedicated team

Applicants must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia

Pay: $55,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Public holidays
- Rotating roster
- Weekend availability

Ability to commute/relocate:

- Melbourne, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Housekeeping: 2 years (required)
- Housekeeping management: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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