Head of Sales

About the Opportunity

Global Touring is seeking a unicorn for our new Head of Sales —dynamic, pragmatic, and strategic, yet possessing a visionary flair that breaks the mold. We're on the lookout for a leader who can orchestrate teams with finesse, navigating the strategic landscape while ensuring tactical execution is flawless.

The Head of Sales - Global Touring will have responsibility for owning key partner relationships for the Topdeck, Back-Roads and Grasshopper Adventures brands and for delivering strong sales growth within the Australian and New Zealand markets primarily, with other regions as required.

Our new Head of Sales must have outstanding commercial acumen and excellent people skills. You’ll not only be leading a team to achieve growth targets, but you’ll be building and developing key partner relationships across all levels, to do so. You'll nurture talent and foster a culture of excellence, all while championing innovation to set our brands apart from the competition in the sales space.

Your mandate extends beyond just oversight; it's about crafting strong partnerships, leveraging market insights and using data to steer our brands to new heights. You will collaborate closely with global counterparts to help shape plans that deliver on global strategies while leading the regional sales activity and owning the results. A natural collaborator, you will deeply understand the vital synergy between Sales, Marketing, Customer Service (and all other departments), appreciating how seamless integration delivers the best results.

You will be an out-of-the-box thinker - a keen strategist who can translate data into actionable plans, a beacon of leadership amidst a sea of challenges, and a seasoned navigator of the travel industry's nuances. With a track record of driving results and forging lasting relationships, you'll be the catalyst for our exponential growth in the trade and sales space.

The below competencies are more than checkboxes—they're the pillars upon which success rests. From masterful negotiation to meticulous planning, from visionary leadership to unwavering focus on results, you'll embody the ethos of excellence. Our values with will be your guiding light and your ethical compass will guide every decision, ensuring our journey is not just profitable but principled.

Reporting to and supporting the General Manager – APAC, you will be part of an amazing company where the boundaries of possibility can be redrawn, and the horizon holds limitless potential; know that your role isn't just about sales figures—it's about shaping the narrative of our success, one strategic move at a time. Working together we will develop our people, and of course, the massive growth potential of the Topdeck, Back-Roads and Grasshopper Adventures brands.

What you will need:

• Bachelor’s degree in business, marketing, or related field desirable, but not essential
• Minimum of 6 years of experience in commercial roles within the travel industry, with at least 3 years in a leadership position, including staff management
• Previous experience in sales, business development, and marketing is essential
• Results-oriented mindset with a track record of meeting or exceeding targets
• Experience working in a global team environment desirable, but not essential
• Proven track record of success in trade sales, including building and maintaining relationships with trade partners and achieving revenue targets
• Demonstrated ability to utilise data to devise a regional approach in line with budgets and strategy
• Strategic thinker with a proactive and creative approach to problem-solving
• Experience in developing and implementing sales strategies tailored to the Australian and New Zealand markets
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with trade and business partners
• Proven ability to engage across all levels and in multiple forums, internally and externally.
• Ability to work collaboratively across departments, time zones and with senior leadership to drive business objectives
• Demonstrated leadership abilities, with experience managing and developing sales teams to achieve results
• Demonstrated proficiency in budget management, ensuring adherence to financial parameters while maximising sales performance and ROI
• Exemplary discipline and a strong sense of ownership, driving initiatives forward with accountability and dedication to achieving set objectives
• Strong network of contacts within the Australian and New Zealand travel industry, including travel agencies, tour operators, and industry associations
• Flexibility to travel as needed within Australia and potentially internationally

What's in it for you:

• We offer flexible workplace arrangements
• Generous travel discounts on flights, hotels, cruises and travel insurance for you, your family and friends
• Regular awards nights, social events, and the opportunity to attend our Global conferences (Lisbon in 2024)
• Ongoing training and personal development
• Discounted health insurance with BUPA plus other financial, wellness and exclusive retail services
• Paid parental and volunteer leave
• Employee share plan
• Access to internal 24/7 gym and EOT facilities in head office
• Global career opportunities in a network of brands in over 20 countries
• Mental health support and Employee Assistance Program for staff and family
• Proud diversity and inclusion practices, as well as supporting the environment and nominated charities through Workplace Giving, volunteering and fundraising

About Global Touring

Being a part of the Global Touring team means you will inspire travellers through life-changing travel experiences. At Global Touring, we embrace curiosity, authenticity, ownership and collaboration and love meeting new people, experiencing other cultures and celebrating our differences.

We are looking for someone to join the team that aligns perfectly with our organisation vision and values and has the energy and passion to bring it to life for our teams and our customers.

For a detailed Position Description, email: craig_moore@flightcentre.com