General Services Manager

4 weeks ago


Newcastle, Australia Compass Group Australia Full time

General Services Manager
Competitive Remuneration
Newscastle NSW

Medirest is built on the foundation of trust, integrity and openness, we care passionately about the role we play in the lives of those within our care. Whether it’s a welcoming smile and greeting from our porter, a barista serving a cup of coffee or a security guard helping someone to find their way, our purpose is to provide care and empathy in all interactions.

The Position 

Based in Newcastle NSW, the General Services Manager oversees and manages non-medical services. The scope of this role primary focuses on leading the Medirest team (Management, Administration, Food Services, Cleaning, Waste, Security, Materials Distribution, Help Desk and Retail operations) and creating a performance culture that leads to mutual success for Compass Group and the client, enabling the achievement of business objectives.

  • Effectively oversee all contracted services within the facility ensuring they’re performing to the highest standard including quality, cost, safety and service delivery
  • Develop and maintain a strong client and contractual relationships with key stakeholders. 
  • Develop the operational quality and safety leadership capabilities across the Management team in order to provide exceptional service to our client and drive growth through our client partnership.
  • Foster a culture of care and respect in the workplace and lead people related initiatives to drive team engagement 
  • Maintain exceptional financial stewardship and budget control, achieve profit targets and identify business growth opportunities through contract expansion
  • Ensure all compliance and company policies are adhered to, and oversee and promote good contract governance

The Person

  • Previous management experience within healthcare
  • Facilities management experience leading and inspiring operational teams to deliver results
  • Proven experience in the development of high performing teams
  • Strong commercial acumen with proven ability in financial management
  • Strong contract management experience including the management of sub-contract services
  • Excellent communication (verbal and written) and presentation skills
  • Well-developed negotiation and influencing skills
  • Qualifications in Management are advantageous

As an occupational requirement of this role the successful applicant will be required to meet site entry requirements including but not limited to a current National Police Clearance & relevant Immunisation Schedule.

The Benefits 

  • Fantastic leadership opportunity in a Public Private Partnership
  • Regional NSW location with a great work life balance
  • Being part of a global organisation that promotes progression throughout different sectors, regions and countries
  • Opportunity to contribute to the healthcare outcomes of the local community that you live in
  • Being part of a National hospital sector leadership team with peers across the east-coast
  • Paid parental leave 

1300-talent or careers@compass-group.com.au


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