State Account Manager

4 weeks ago

Sydney, Australia Ferrero Full time
.Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to manage the business relationships with the assigned wholesale and independent clients in order to drive sales and deliver the Ferrero Point Of Purchase (POP) objectives, including ownership of state Financial Management, Distribution, Category/Shelf Management, Display and Promotional Activity.  The role communicates to the state operations team the sales strategies, distribution and shelf management targets, promotional program and display initiatives for the assigned customers that are represented in the state operations team responsibilities.

Main Responsibilities:

  • Manage the state based wholesale and independent clients cross functionally, be the central point of contact internally and externally for assigned clients and also support relevant internal teams in the management of their distributor and retail network nationally

  • Own all state(s) and key accounts financial management, forecasts and be responsible for providing solutions to respective matters in these accounts

  • Implement yearly state(s) and key customer Account Plan and provide inputs into the National plan whilst aligning Ferrero and key account strategies

  • Manage activities planning and control. Implement and evaluate promotional program(s), including clash calendar and catalogue measurement

  • Monitor the retail and promotional price, the performance of the assigned client within channel and ensure the proper application of commercial guidelines 

  • Provide the commercial insights for implementation of relevant account and category plans

  • Control and contribute to the achievement of state sales budgets by brand within designated state/s and key accounts within budgeted trade spend and reporting and development of key Wholesaler and Independents business plans

  • Manage client development and identify current and future growth drivers

  • Monitor client(s) performance, highlighting the main gaps and causes including promotional performance, distribution and opportunities to maximise distribution

  • Manage and support negotiations, prepare and present the strategies for their assigned clients

  • Develop the launch plans of all NPD within the wholesaler and retail customer base, prepare and present the assigned client’s category reviews

  • Manage client relationship with all assigned clients in line with commercial guidelines

  • Hold accountability for monitoring and achievement of budget within trade spend allowance, gap recovery initiatives and facilitating business plan activation within commercial guidelines

  • Manage assigned clients credits, work with the Finance team and client to solve critical issues

Who we are looking for:

  • University degree

  • 5+ years of relevant commercial experience in FMCG with strong professional and market knowledge

  • Strong business acumen, experience with channel and customer plans

  • High analytical capabilities, account management, negotiation and leadership skills

  • Advanced communication and influencing skills, high result orientation, multi-tasking and problem-solving skills

  • Effective time management and high adaptability to changing environment

  • Advanced MS Office knowledge, SAP proficiency is a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

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