Service Planning Agent

4 weeks ago

Melbourne Victoria, Australia Vestas Full time

Vestas Australia has a fantastic role currently vacant for a Service Planning Agent to work within the renewable energy industry. The service operations team maintains a large number of Wind Farms across Australia and New Zealand.

As a Service Planning Agent, you will provide the best technical solution proposal for turbine maintenance so each turbine can be repaired efficiently using relevant tools, spare parts and workforce as per internal Vestas' instructions. The Service Planning Agent is also involved in updating task Lists (continuous improvement), which enables scalable and efficient technical planning. Equally important, you are responsible for processing Work Orders (WO) technically and checking customers' entitlements, supported by contract mapping in the system.

This role can be undertaken by someone based close to one of our regional wind farms across Australia and New Zealand, or with a flexible location agreement.

Responsibilities

Define the WO context, specified and enriched with relevant technical information, guidelines for scheduler and service technicians if applicable which will allow the order to be planned and scheduled. Engage with technical support for complex jobs ensuing task list are appropriate for the works to be performed. Coordinate with Transactional Sales and other key stakeholders for Quoting (T&M) Identify Task list improvement opportunities and align with Technical Support the require update or task list creation.


Qualifications

 

Bachelor's degree/Trade Certificate highly preferred in relevant field (i.e. Business Analytics, Industrial Engineering, Mechanical, Electrical, Data Analytics) 2+ years of related experience within the wind industry Project management Coordinate work remotely. Establish safe standards of execution. Balance complex priorities Good experience in a technical service environment with a focus on planning & execution Good IT skills and experience with information processing in databases and planning tools Analytical and detailed working approach Self-organization and good time management Professional communication skills (including technical communication) Fair understanding of entitlement/commercial customer specifics Ability to read into technical documentation and drawings. Affinity to work according to processes and navigate in technical (commercial) related systems.


Competencies

 

 

Technical background with experience in Vestas's turbines. Experience using VOB and VGA Fair understanding of entitlement / commercial customer specifics. Ability to read into technical documentation and drawings. Capacity to work according to processes and navigate in technical (commercial) related systems. Structured and detailed working approach Self-organization / good time management and able to work under tight deadlines. Technical communications skills System user of MS Office, SAP and Salesforce


What We Offer

 

 

Laptop and phone provided Supportive workplace, opportunity to develop skill and to implement your ideas Career progression Growth industry


Additional information

 

 

You must have the right to live and work in this location to apply for this job We do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date


Our Benefits

 

 

 

Join the World's Leading Wind Energy Solutions Provider Excellent Career Development opportunities both Nationally and Globally A workplace that embraces Diversity and Inclusion Flexible workplace arrangements 13 weeks Paid Primary Carers Leave 3 weeks Paid Secondary Carers Leave Employee Assistance Program


Vestas is an equal opportunity employer. We are dedicated to attracting, retaining and developing our people. Applications are encouraged from all sectors of the community and we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.

BEWARE - RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link,www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

 

 

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