Senior Data Scientist

1 week ago

Macquarie Park, Australia Singtel Full time

It starts with YES

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. Our Customer Success division plays a key role in bringing that vision to life, being responsible for our digital channels and accelerating the responsible use of AI across Optus.

This is your opportunity to join an award-winning AI team that is driving Optus towards a vision of becoming an AI-native Telco.


As a Senior Data Scientist, you will collaborate with stakeholders to integrate AI solutions, apply advanced data analytics, and drive the development and deployment of machine learning systems to enhance business outcomes and customer engagement. 


We are looking for someone adaptable to work within dynamic, fast-paced, cross-functional collaborative teams and you are excited by taking on exciting new challenges within the AI space. 

Your day in the life of a Data Scientist at Optus:

Collaborate with key stakeholders to integrate AI solutions and technologies such as Natural Language Processing (NLP), machine learning (ML) and deep learning into existing systems to drive business objectives 

You enjoy being hands-on and are excited to apply your data science knowledge to uncover insights and develop meaningful and driven outcomes for clients 

Support the assessment, development, build and test of new use cases to meet the AI Strategy objectives in an agile environment and across agile and non-agile teams 

Deliver use cases, utilise appropriate sophisticated techniques and contextualise these into end-to-end pipelines 

Assist with identifying and developing new and emerging trends, work with suppliers and 3rd parties to develop new and innovative approaches to business problems 

Engage with business teams across Customer Engagement, Service, Marketing and Analytics to clearly define the business problem, articulate approach, process, assumptions and pathways to drive efficient solutions adoption 

Strong curiosity with the ability to bring different approaches and new perspectives to solving problems 

Your skills to pay the bills:

Demonstrate proficiency in harnessing AI tools and platforms to develop scalable solutions for complex challenges. 

Strong experience in advanced data analytics or machine learning / AI / Statistics or STEM

Experience in building large scale, end-to-end machine learning systems using a combination of big data tools and programming languages like R, Spark/Scala, Java and/or Python

Proven implementation of machine learning algorithms such as SVM, decision trees, logistic regression, clustering, neural networks, graph models to solve real world business problems 

Exposure to marketing, automation and digital platforms and systems such as PEGA, Salesforce or AEM in B2B environments 

Perks we love at Optus:

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive paid parental leave, up to 14 weeks for the primary care giver

All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’

Be responsible for your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)

Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

Intrigued but don't tick every box? We are building our AI capabilities and value diverse perspectives. If you're driven to join us on this journey, apply now - your passion matters more than a perfect match.

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