eCommerce Coordinator

2 months ago


Seven Hills, Australia Kennards Hire Full time

eCommerce Coordinator
Seven Hills, NSW

  • The largest family-owned equipment hire company in Australia & New Zealand.
  • We'll back you all the way with the tools and resources you need to succeed.
  • Onsite Parking | High performing team| Hybrid work arrangement

With Kennards Hire You Can
As a company that's been around since 1948, we know what matters most: family and it's at the heart of everything we do. We're the largest family-owned equipment hire company in Australia and New Zealand, with more than 2,000 team members located at over 200 sites and branches. Our mission is clear: we want to be the best hire company in the world. We're committed to growing sustainably and innovating in ways that benefit our people, our customers and our business. And at the end of the day, we're all focused on delivering what we say we will do - make our customers' jobs easy.

About the role

As the eCommerce Coordinator, you'll work closely with the Head of Digital & CX to ensure the Kennards Hire website is performing at its best. Your day-to-day responsibilities will include website content management, performance monitoring, and implementing improvements to boost customer engagement and retention. You'll also assist with website optimisation initiatives and provide valuable insights through data analysis.

Key Responsibilities:

  • Monitor website performance and make data-driven recommendations to improve ROI.
  • Manage and update website content, ensuring accuracy and consistency.
  • Collaborate with internal teams and external agencies to enhance user experience.
  • Assist with the testing of new website features and ensure smooth daily operations.
  • Generate reports on key metrics like traffic, engagement, and conversion rates.
  • Contribute to the development of website product roadmaps.

About you

  • Relevant degree or equivalent experience in digital product management or web development.
  • Strong skills in HTML, CSS and an understanding of W3C standards.
  • Experience managing website content through a CMS (Sitecore experience is a plus).
  • Analytical mindset with experience using web analytics tools to drive decisions.
  • Excellent communication and organisational skills, with the ability to work in a fast-paced environment.
  • A proactive approach to problem-solving and a keen eye for detail.

Join our team
You can always tell someone who works at Kennards Hire. They're well-rounded, fair-dinkum and damn good at what they do. Once you walk through our door, we'll back you all the way with the tools and resources you'll need to succeed. You'll be trusted as part of our family, supported to lead in many ways and have opportunities to develop and grow your expertise.

There's also a great range of employee benefits and rewards on offer including:

  • All the training and development you need to build a successful career with us
  • Pathways to pursue your career, nationally and internationally
  • Additional financial benefits if you stay with us for more than five years (to say thanks for your loyalty)
  • Opportunity for profit share
  • Great employee discount rates on our hire gear
  • Our annual awards night, team BBQs and many other fun social events.

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