Clerical Assistant

What's in it for you

1 month assignment with potential for extension
Position located in Albury. NSW.
Payrate: $29 - $31 p/hr

Position Description:

The Housing Assistant position is an integral role within our client service delivery team. As a Housing Assistant, you will provide essential administrative support to ensure the smooth functioning of our housing services. This role offers the opportunity to directly contribute to our mission of expanding housing opportunities and prioritizing people's needs.

Duties and responsibilities:

• Respond promptly and courteously to over-the-counter, face-to-face, and telephone enquiries, providing accurate information to clients.
• Refer client enquiries and information to the appropriate client service staff members.
• Manage a shared mail inbox efficiently, ensuring timely responses and appropriate handling of correspondence.
• Maintain client information with strict adherence to confidentiality, accuracy, and integrity standards.
• Collate and distribute incoming and outgoing correspondence, ensuring proper documentation and tracking.
• Schedule client service visits and coordinate administrative tasks for client service officers.
• Enter NSW Civil Administrative Tribunal applications accurately and in a timely manner.
• Assist in fleet management activities, including scheduling and maintenance.

Qualifications and Experience:

• Excellent communication skills, both verbal and written.
• Strong organizational abilities with keen attention to detail.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Proficiency in basic computer applications, including MS Office suite.
• Previous experience in administrative or customer service roles preferred but not essential.
• Ability to maintain confidentiality and handle sensitive information appropriately.

At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email adjustments@hoban.com.au or visit hoban.com.au/adjustments.