Network Incident Investigation Lead

2 weeks ago


Melbourne, Australia Michael Page Full time
  • Drive significant improvements and innovations in network safety and performance

About Our Client

The client is a leading provider of essential infrastructure services, operating across multiple regulated networks including electricity distribution, gas distribution, and statewide electricity transmission. With a focus on innovation and sustainability, the client plays a key role in meeting the evolving energy needs of Australian communities while advancing towards a more efficient future.

Job Description

The Network Incident Investigations Lead is a critical position responsible for managing and leading complex investigations into network incidents. This role involves identifying root causes, recommending and implementing preventative actions, and ensuring effective resolution of issues impacting network systems. The role requires strong technical expertise in electrical engineering, excellent problem-solving skills, and the ability to engage with various stakeholders to facilitate investigations and improvements.

Key Responsibilities:

  • Lead and conduct detailed investigations into network and asset-related incidents.
  • Collaborate with multiple business units and stakeholders to gather information and develop solutions.
  • Address technical issues with broad business implications.
  • Drive process improvements, standard enhancements, and new methodologies.
  • Analyze data and trends to provide insights and share learnings with network teams.
  • Manage relationships with external entities such as AEMO and other relevant distribution businesses.
  • Ensure timely and high-quality completion of incident reports and related documentation.
  • Work independently, taking full responsibility for the investigation process and decisions.

The Successful Applicant

  • Educational Background: Degree in Electrical Engineering.
  • Experience: Minimum of 10 years in electrical engineering or operational roles, with a strong preference for experience in utility, energy, or asset management sectors.
  • Skills:
    • Expertise in root cause analysis and incident investigation methodologies.
    • Proven ability to navigate emergency situations and provide effective solutions.
    • Competency in data analysis and deriving actionable insights.
    • Strong stakeholder management and engagement abilities.
    • Strategic thinking and problem-solving skills.
  • Certifications: NER (National Engineering Registration) in Victoria is preferred.
  • Personal Attributes:
    • Curious and innovative with a focus on continuous improvement.
    • Able to simplify complex issues and deliver clear, actionable recommendations.
    • Demonstrates strong commitment to safety and high-quality standards.

What's on Offer

The chance to play a key role in shaping network safety and performance, contributing to significant improvements and innovations.



  • Melbourne, Victoria, Australia AusNet Services Ltd Full time

    Incident Investigation and Root Cause Analysis ExpertAusNet Services Ltd is seeking an experienced Incident Investigation and Root Cause Analysis Expert to join our Asset Management Team. As a key member of our team, you will be responsible for leading complex asset and network-related incident investigations, identifying root causes, and recommending...


  • Melbourne, Victoria, Australia Michael Page Full time

    At Michael Page, we are seeking a highly skilled Network Incident Investigations Lead to join our client's team.About Our ClientA leading provider of essential infrastructure services, operating across multiple regulated networks, including electricity distribution, gas distribution, and statewide electricity transmission. With a focus on innovation and...


  • Melbourne, Victoria, Australia Michael Page Full time

    Drive Network ExcellenceAbout Our OrganizationOur organization is a leading provider of essential infrastructure services, operating across multiple regulated networks including electricity distribution, gas distribution, and statewide electricity transmission. With a focus on innovation and sustainability, we play a key role in meeting the evolving energy...


  • Melbourne, Victoria, Australia Michael Page Australia Full time

    Job DescriptionThe Network Incident Investigations Lead is a critical position responsible for managing and leading complex investigations into network incidents. This role involves identifying root causes, recommending and implementing preventative actions, and ensuring effective resolution of issues impacting network systems.Key Responsibilities:Lead and...


  • Melbourne, Victoria, Australia AusNet Services Ltd Full time

    About AusNet ServicesAusNet Services is a leading provider of energy solutions, connecting renewable energy sources to local communities and playing a vital role in the clean energy transition.Job Title: Network Incident Investigations LeadJob Summary:We are seeking an experienced Network Incident Investigations Lead to join our Asset Management Team. As a...


  • Melbourne, Australia Care Choice Full time

    Leading disability provider since 2007 - Registered NDIS Provider since the start of the scheme in 2013 - Exceptional benefits program, including access to your pay as you earn it!! **About CareChoice** CareChoice is a NDIS and TAC/ WorkSafe registered disability provider. We deliver a wide range of services and provide complex support across the...


  • Melbourne, Victoria, Australia Green Light Full time

    Job Overview:We are seeking a seasoned cybersecurity professional to join our team as a Level 3 SOC Analyst on a 3-month contract with potential extension.About the Role:Develop in-depth understanding of incident response frameworks and best practices.Lead investigations and responses to security incidents, triage security alerts, and develop containment...


  • Melbourne, Victoria, Australia Michael Page Full time

    About the Role">The Network Incident Investigations Lead is a critical position responsible for managing and leading complex investigations into network incidents. This role involves identifying root causes, recommending and implementing preventative actions, and ensuring effective resolution of issues impacting network systems.Key Responsibilities:Lead and...


  • Melbourne City Centre, Australia HAYS Full time

    An Incident Monitoring Lead job in Melbourne with a statutory authority. **Your new company** A statutory authority responsible for protecting the environment. You’ll work in the Science Division based in Melbourne. **Your new role** Reporting to the Manager, you’ll: - Lead and manage a team responsible for providing scientific response services...


  • Melbourne, Victoria, Australia Green Light Full time

    Green Light Worldwide is a leading consulting organization with expertise in Telecommunications and System Integration Services. We have partnered with a reputable client to fill a critical role for a Level 3 SOC Analyst on a 3-month contract with potential extension.Key Responsibilities:Develop a comprehensive understanding of incident response frameworks...

  • Incident Responder

    2 months ago


    Melbourne, Australia Rapid7 Full time

    Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers in realtime? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response? About the team ...


  • Melbourne, Victoria, Australia Telstra Full time

    Job OverviewAn exciting opportunity has become available for a motivated and passionate Cyber Security Threat Investigator to join Telstra's Cyber Security team.The role operates on a 24/7 rotating shift pattern which is generated yearly to allow for advance notice of shift days.About the RoleWe are seeking individuals who can confidently demonstrate their...


  • Melbourne, Victoria, Australia Lead Group Full time

    Job DescriptionWe are seeking an experienced Senior Accountant to join our dynamic Forensic Accounting team in Melbourne.The ideal candidate will have a strong background in forensic analysis and investigations, with the ability to handle complex matters such as disputes, valuations, and litigation work. They will be responsible for conducting research and...

  • Incident Responder

    2 months ago


    Melbourne, Australia Rapid7 Full time

    Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers in realtime? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response? **About the...

  • Incident Responder

    6 months ago


    Melbourne, Australia Rapid7 Full time

    Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers in realtime? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response? **About the...


  • Melbourne, Victoria, Australia Lead Group Full time

    Job OverviewWe are seeking an experienced accountant to join our dynamic team in Melbourne as a Senior Financial Investigator. This is an excellent opportunity for you to leverage your skills and knowledge in conducting financial investigations, analysis, and reporting.ResponsibilitiesConduct thorough financial analysis and investigations to identify key...


  • Melbourne, Victoria, Australia Rapid7 Full time

    Rapid7 is a leading provider of security data and analytics solutions. We are seeking an experienced Cyber Threat Investigator to join our team.This role is responsible for conducting proactive, hypothesis-driven threat hunts across all Managed Detection and Response (MDR) customers to identify emerging cyber threats and malicious activity on networks and...


  • Melbourne, Australia CrowdStrike Singapore Pte. Ltd. Full time

    ​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...


  • Melbourne, Australia CrowdStrike Singapore Pte. Ltd. Full time

    ​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a...


  • Melbourne, Victoria, Australia Splunk Inc Full time

    About the RoleThe Advanced Response Team (ART) at Splunk Inc is responsible for coordinating the response to all Cyber Security Incidents. As a team member, you will lead high-level responses to complex cyber security incidents affecting Splunk's corporate and cloud environments.ResponsibilitiesBuild strong relationships with business owners and service...