PA2024326 - Senior Digital Site Reliability Engineer

3 weeks ago

Melbourne, Australia SS&C Technologies Australia Pty Limited Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Area/Sub Function:

  • Responds to and resolves incidents for customer issues or monitoring alerts
  • Building diagnostic and analytical tools
  • Building systems/site monitoring tools for system health and APIs to ensure smooth operations of production systems
  • Configuring and integrating commercially available monitoring tools into the production systems
  • Validate and Verify software deliverables for production readiness.
  • Risk assessment and mitigation of changes to the production systems
  • Working experience in using AWS and or Open source tools to troubleshoot applications (resource constraints, connectivity, alerting, and monitoring)
  • Ability to automate mundane tasks using shell scripts, python etc.
  • Working Knowledge in basic networking and various application and transport protocols
  • Experience working with one or more of the following: Splunk, Dynatrace, Zabbix, Prometheus, Sentry, Kibanna etc.
  • Experience working with one or more of the following: MySQL, PostgreSQL, MongoDB
  • Experience working with messaging subsystems: Kafka, SQS, SMS
  • Working experience working with Jenkins, GIT, GITHub
  • Experience in developing Java applications
  • Able to join and on call working rota for incidents outside standard working hours

Core Requirements

Regulatory:

  • Exercise due care and diligence, ensuring the areas the role is responsible for are organised and controlled.
  • To uphold responsibilities for risk and business continuity practices as appropriate to the position the role holds within the organisation.
  • To comply with the regulatory regimes in which SS&C operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role.

Quality:

All employees are accountable for the delivery of a Quality service, driving for excellence in all their work activities:

  • To be quality driven, aiming for 100% accuracy and timeliness of delivery.
  • To effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external).
  • To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance.
  • To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties.
  • To communicate and promote the values which reinforce and support a consistent quality culture.
  • Has to have skills in at least one of the following areas: Java, Spring Boot, C#, .Net Core, Angular 10+

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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