Transformation Owner – Electrification, Innovation and C&I Customers

1 month ago

Melbourne, Australia AGL Full time

Join the change. Together, we’ll make history.

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.

AGL’s Customer Markets team is embarking on an ambitious Retail Transformation to establish a customer-centric, digital, lean and flexible business underpinned by leading contemporary technology, and embedding best practice ways of working. As part of this transformation, we will deliver significant change in how the Customer Markets business is experienced by both AGL’s customers and employees, across its operating model including organisational structure, governance, teams and ways of working.

As a Transformation Owner within the Retail Transformation Leadership Team, you will be accountable for the design and delivery of business and tech transformation outcomes and value realization across Commercial & Industrial (C&I) and Electrification & Innovation (E&I), as well as driving business transformation outcomes for Customer Markets through transformation program leadership for both the C&I and E&I business units.

What you’ll be doing:

  • Setting the vision and direction for the transformation stream, including driving a transformational mindset within the team and challenging the status quo and developing the End-to-End requirements for the E&I and C&I transformation program roadmaps including reviewing and revalidation of technology requirements for the agreed Future State Architecture for E&I and C&I.

  • Defining the transformation roadmap and outcomes to achieve business strategy and benefit realisation across both portfolios and mobilising the program of work including identifying and onboarding talent, developing End-to-End requirements and detailed roadmap and refreshing of business case.

  • Leading and owning the resolution of key business decisions and where required identifying & consulting with relevant parties and making clear decisions on behalf of the business & program.

  • Influencing business change in line with the program delivery and ensuring that the necessary changes in the business are mobilised to make the transformation enduring and effective, as well as owning business stakeholder relationships and keeping key stakeholders informed and aligned on program progress, direction, and key decisions (including GMs, Heads Of, Transformation Owners).

  • Creating a positive working relationship between the business and program teams and setting the tone for how the business and Program should be seen to work together and delivering business outcomes in line with the Customer Markets strategy, reporting on outcomes directly to the Customer Markets and Technology leadership teams, including realisation of benefits and commercials.

What you’ll bring:

  • Experience in driving business transformation and influencing change including a strong understanding of Large Customer Sales & Service capabilities and Consumer Energy Resources (CER).

  • Experience in leading and leadership of a large, diverse multidisciplinary team in an environment of ambiguity.

  • Ability to define a compelling vision and drive transformational thinking and to autonomously make business decisions, with consideration to stakeholder needs and perspectives.

  • Strong networking and stakeholder management skills.

  • Business acumen and ability to manage budget, benefits, and commercials as well as strong planning, time management and problem-solving skills.

#LI-AM1, #LI-Hybrid

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location:

Docklands VIC 3008

Job Family Group:

Project Management - Group

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