Trainer / Barista
3 months ago
Eat coffee for breakfast?
Are you an experienced barista looking to take the next step in your coffee career? We have an exciting opportunity to join our Melbourne team in a hybrid Trainer / Barista role
The role will involve shifts working as a barista in the cafe attached to our Melbourne roastery, and time spent in the wholesale side of the business providing training sessions and support to our valued cafe customers in Victoria.
Initially we see this as 2 days a week training, and 3 days in the cafe.
About the role
Providing inspiring and informative coffee training for baristas working with our coffee is one of the major facets of the role. This is where your excellent barista skills and hospitality experience will come into their own You'll need to understand the pressures our customers face and respond to this with practical assistance, drawing on all of your pro-tips that you've picked up from your years in the industry.
As a member of the Coffee Supreme Abbotsford Cafe team, you will strive to consistently deliver excellent hospitality, coffee and food in our flagship Melbourne cafe.
Both roles involve being a brand ambassador, representing the purpose, vision and values of Coffee Supreme.
Training duties include:
Establishing, nurturing and maintaining strong relationships with our cafe customers.Training baristas at our accounts to make outstanding coffee, using approved Coffee Supreme techniques and approaches.Organising training bookings, and providing constructive feedback.Keeping our training room and equipment clean, tidy and stocked with supplies.Documenting all work in our ERP systemBarista duties include:
Greeting customers, making them feel welcome and continuing to engage with them throughout their time at Coffee Supreme Abbotsford in a warm and friendly manner.Getting to know our valued regulars, their names, drink prefs etc.Talking to customers about our coffees and products, and helping them to buy beans and products for making great coffee at home.Smashing out top quality espresso drinksBrewing batch filter on the FetcoServing customers at the till along with delivering food. Clearing tables, and keeping the cafe looking clean, tidy and inviting.Mid level Food Prepping, cabinet displays and plating food items.Washing dishesAbout the person
Our purpose is to enhance people's lives by cultivating greater connection, creativity and collaboration. Building relationships, supporting our customers and connecting people are at the heart of the role.
To get your foot in the door, you'll need to have top-notch barista skills, great coffee knowledge and ideally know your way around La Marzocco machinery and Mythos or Mazzer grinders. You will have a minimum of two years' experience as a barista in a high volume cafe.
This role will suit someone who is super passionate about coffee and the hospitality industry, who is engaging, confident and self motivated. You'll need to be a great communicator and able to relate to people from all walks of life. Having a sense of hustle and a positive outlook are a must.
The successful applicant will:
Genuinely enjoy connecting with people and making their day.Have strong customer service skills and an ability to relate to people from all walks of life.Have a high level of espresso making skills in a commercial environment.Ideally have 2 years experience as a barista working in specialty coffee.Ideally have Food safety certification.Have experience with soft brewing techniques and equipment.Have excellent communication skills, both written and verbal.Have a basic knowledge of specialty coffee, processing methods etc.Have a full clean driver's licence.Be a proactive self-starter with good time management skills.Muck in with the team and be effective working autonomously.Be solutions-focussed.Identify with the Coffee Supreme brand and values: Be courageous, curious and creative Nurture Supreme RelationshipsEmbrace an owner’s mindsetWe take our coffee seriously, not ourselvesBe a team player and contribute to a positive team culture.Be reliable and punctualBe well presentedOther details
This is a full time role requiring 38 hours per week. The ordinary days of work will be Monday to Friday, but availability to work the odd Saturday in the cafe would be an advantage.
All staff receive a weekly coffee allowance and access to our Employee Assistance programme.
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