Customer Service Officer
3 months ago
Customer Service Officer
Job no: 40001049
Work type: Full Time
Location: Melbourne - East
Customer Service Officer
If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you
Highly autonomous role with a supportive and collaborative team culture Outstanding long term career pathways within a market leader Thrive in this truly dynamic, permanent full-time roleAt Visy, we love solving problems. And that’s something we do better working together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world.
Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations –predominately in Australia and New Zealand.
We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.
The opportunity:
Glama Pak is an industry leading litho-laminate packaging and point of sale display manufacturing company. Boasting the largest Lithographic printers and Die Cutters in Australia, Glama Pak is a one-stop-shop when it comes to litho-laminate packaging. In-house design, corrugating, printing, die cutting and finishing services ensure stringent quality standards are met through every stage of production.
As our new Customer Service Officer, you will play an important part in our relentless pursuit for customer satisfaction. This is a busy and highly varied role. You will be constantly challenged while managing customer relationships effectively, and in line with Visy Values.
Reporting to the Customer Service Manager, key responsibilities will include, but not be limited to:
Customer support and relevant interaction across email and phone Provide daily order updates to allocated key accounts, keeping customers informed about order statuses, expected delivery times, and any relevant changes. Oversee the New Work requirements, initiating a smooth onboarding of new products and ensuring a seamless customer experience. Order management in a timely and accurate mannerWhat you will bring to the team:
Have solid experience in Customer Service (within the manufacturing industry will be a huge advantage) Possess exceptional communication skills to establish meaningful relationships with internal and external customers Have the ability to maintain a high level of accuracy, coupled with a strong team attitude Be a highly motivated, driven and organised individual who thrives within a fast-paced environment Proficiency in Microsoft Office Suite and CRM systemsBenefits:
Ongoing and specialised training, with industry knowledge being gained Free on-site car parking-
Customer Service Officer
2 weeks ago
East Melbourne, Australia Chandler Macleod Full timeChandler Macleod is seeking Customer Service officers to join our client for a full time temporary role starting on Wednesday 20 November 2024 until the end of March 2025. This role is based in East Melbourne with 3 days in office and 2 days from home. The key responsibilities of this role will be: Manage customer enquiries via phone and email Assist...
-
Customer Service Officer
3 months ago
East Melbourne, Australia VISY Full timeCustomer Service Officer If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you! Highly autonomous role with a supportive and collaborative team culture Outstanding long term career pathways within a market leader! Thrive in this truly dynamic, permanent full-time role At Visy, we love...
-
Customer Service Officer
1 week ago
East Melbourne, Australia VISY Full timeCustomer Service Officer If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you! Highly autonomous role with a supportive and collaborative team culture Outstanding long term career pathways within a market leader! Thrive in this truly dynamic, permanent full-time role At Visy, we love...
-
Customer Service Officer
3 weeks ago
Ballarat East, Victoria, Australia Conquest Recruitment Group Full timeWe are seeking an experienced Customer Service Officer to join our team at Conquest Recruitment Group.About the Role Provide a high level of customer service via phone and adhere to quality standards Confirm orders and deliveries, respond to enquiries and resolve issues Process orders and use of computer systems Support the sales team and act as a first...
-
Customer Service Officer
4 weeks ago
Ballarat East, Victoria, Australia Conquest Recruitment Group Full timeWe are seeking an experienced Customer Service Officer to join our team at Conquest Recruitment Group. The successful candidate will work 38 hours a week, commencing at 8am, and will be responsible for a range of customer service and administrative duties.Key Responsibilities:Provide a high level of customer service via phone and adhere to quality...
-
Customer Service Officer
1 week ago
Ballarat East, Victoria, Australia Conquest Recruitment Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Officer to join our team at Conquest Recruitment Group. This is an exciting opportunity for a professional with excellent customer service skills and experience in a similar role.The successful candidate will work 38 hours a week, commencing at 8am, and report directly to the...
-
Payroll and Customer Service Administrator
4 weeks ago
Melbourne, Australia Service Stream Full timePrimary Location VIC - Melbourne - 655 Collins St - Job Description Summary Platform to excel your career in Payroll in an ASX-listed company. - About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment...
-
Customer Service Officer
2 weeks ago
East Perth, Western Australia The Perth Mint Full timeAbout The RoleThe Perth Mint is seeking a skilled Customer Service Officer to join our Retail Customer Service Team. The successful candidate will be responsible for providing excellent service to our retail customers, ensuring accuracy and efficiency in managing customer orders and enquiries.Key ResponsibilitiesProcess retail customer orders via phone and...
-
Customer Service and Administration Officer
3 weeks ago
Ballarat East, Victoria, Australia Conquest Recruitment Group Full timeAbout the RoleWe are seeking an experienced Customer Service Officer to join their team at Conquest Recruitment Group. The successful candidate will work 38 hours a week, commencing at 8am, and report to the Sales Manager.Key responsibilities include providing high-level customer service via phone, confirming orders and deliveries, responding to enquiries,...
-
Customer Service Officer
6 months ago
East Perth, Australia The Perth Mint Full time**ABOUT US** The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for over 120 years, The Perth Mint is a premier tourist destination, an award-winning exporter, and a key supplier of precious metals to markets throughout the world. Our reputation is built on the outstanding quality of our...
-
Work Order Coordinator
5 months ago
Melbourne, Australia Service Stream Full timeDescription Summary An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours...
-
Retail Customer Service Officer
5 months ago
Bentleigh East, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service Officer
4 weeks ago
Melbourne, Australia Talent International Full timeThe RoleJoin government client as a Customer Service Officer for an intial 3 month contract with a potential to extend / go permenant. The few areas you will be exposed to and trained with this organisation which are customer service front counter, concierge, license testing officer and computer testing officer. Responsibilities: Provide outstanding...
-
Customer Service Officer
2 months ago
Melbourne, Australia Talent International Full timeThe Role Join government client as a Customer Service Officer for an intial 3 month contract with a potential to extend / go permanent. This role is based in Pakenham East. The few areas you will be exposed to and trained with this organisation which are customer service front counter, concierge, license testing officer and computer testing officer. ...
-
Customer Service Officer
4 months ago
Melbourne, Australia Talent International Full timeThe Role Join government client as a Customer Service Officer for an intial 6 month contract with a potential to extend / go permenant. The few areas you will be exposed to and trained with this organisation which are customer service front counter, concierge, license testing officer and computer testing officer. Responsibilities: Provide outstanding...
-
Customer Service Representative
1 month ago
East Melbourne, Australia VISY Full timeCustomer Service OfficerAt Visy, we're committed to delivering exceptional customer experiences. As a Customer Service Officer, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:Provide timely and accurate order updates to key accountsManage customer relationships through email and phone...
-
Customer Service Officer
6 months ago
Melbourne, Australia Public Sector People Full timePaying $34.79 per hour + super - Standard Office Hours - Part time 24 hours a week - Local Government Opportunity You will be the first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. **Role** As a Customer Service Officer in the Call Centre, you'll be responsible for...
-
Customer Service Officer
6 months ago
Melbourne, Australia PERSOLKELLY Full timeOur client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. Our client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. **About the company**: As a Customer Service...
-
Customer Service Representative
3 weeks ago
East Melbourne, Victoria, Australia Visy Full timeJob Opportunity:We are seeking a highly motivated Customer Service Officer to join our team at Visy. As a Customer Service Officer, you will play a vital role in delivering exceptional customer service and experience.Key Responsibilities:Manage customer relationships effectively, responding to customer inquiries and resolving issues in a timely and...
-
Customer Service Officer
1 month ago
Melbourne, Australia Public Sector People Full timePublic Sector People are working closely with a council in the northern suburbs to recruit a Customer Service Officer for a 3-month temporary contract. Position: Customer Service OfficerDuration: 3 monthsPart Time: 25 hours per week (over 5 days) Location: Northern Suburbs Rate: $36.09 per hour + Super Key Responsibilities: To provide excellent...
