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Seasonal Boutique Assistant

3 months ago

Melbourne, Australia Cartier Full time

Be a part of our Team  

We are looking for open minded, client driven hospitality or customer experience professionals to join us in our beautiful Cartier Boutique in Collins St on a fixed term contract from September through to March.

To be eligible you must hold working rights in Australia for a minimum of 6months and be available to work weekdays and weekends flexing up to Full Time hours over the Christmas period.

If you have a heart for luxury, excel with your service standard and relish in delighting clients through creating memorable moments we welcome you to apply now  

HOW WILL YOU MAKE AN IMPACT?  

With your exceptional client awareness and customer service abilities you will be instrumental in:    

  • Welcoming clients in to the boutique and supporting the team on managing wait times during peak periods
  • Assisting the Sales Associates discreetly with various tasks during a sale process
  • Ensuring an exceptional client experience at every relevant boutique touchpoint
  • Coordinating between Sales Associates and hospitality team
  • Gift wrapping & Personalisation of items (embossing, silk cords changes etc.)
  • Assisting with Care Service duties (bringing pieces to the floor, cleaning, hand polishing and shining etc.)
  • Leaving a positive last impressing on the client as they exit the boutique
  • Ensuring the boutique windows, counters, etc. are in a perfect condition at all times

HOW WILL YOU EXPERIENCE SUCCESS WITH US?  

We believe in shared success and understanding that with your actions you elevate your team and Maison. To contribute to team success, you will have: 

  • Previous experience in hospitality, hotels or other service orientated industries 
  • Exceptional organizational skills, communication skills and be detail orientated 
  • The ability to multi-task and have the passion to help others
  • Excellent time management
  • The ability to quickly adapt to a fast pace environment

HOW DO WE KEEP YOU SMILING: 

  • A great opportunity to be a part of a dynamic and diverse team
  • This role will help build your knowledge and experience in all aspects of luxury retail
  • Finally, permanent opportunities may be available within Cartier and the Richemont Group

 

YOUR JOURNEY WITH US:  

  • After being shortlisted, you will receive a link to complete a short On-Line Application that includes both video and written answers from you
  • If you are successful through the on-line Application, you will be invited to attend an Assessment Evening or In Person Interview in our Boutique for you to meet the boutique team and for us to explore your suitability for the position
  • Successful candidates will start with the business in September after reference and police checks are completed