P&C AdvisorHybrid

At Infin8 care, we pride ourselves on our ability to provide an environment which encourages and enables our 1500+ residents across 17 sites to remain independent and participate in activities that support their needs and promotes their quality of life.

We offer our employees the benefit of growth in their roles as well as in our business. Through Flare, we have many options for discounts with businesses such as Optus, Woolworths, OPSM, Hoyts, to name a few – why wouldn’t you want to come and work for us?

The Role

You will be partnering and working collaboratively with our Facility Managers at our North Queensland sites to maximise our people performance across the business. The role is based in Cairns and will require regular travel between our three facilities.

This is a hybrid opportunity for the right candidate, where you may work between our Edge Hill Orchards facility Edge Hill Orchards Aged Care - Nursing Home | Infinite Care (infin8care.com.au), as well as remote.

Your expertise in people management support will enable and empower our leaders and teams in delivering resident-centric, high quality care. You will be supported by an experienced Gold Coast based People and Culture Team who are warm, knowledgeable and always on the end of a Team calls for advice, debrief or a friendly chat.

As a People & Culture Advisor you will be involved in operational people support at the facilities, as well as the opportunity to implement strategic initiatives to drive engagement and retention across your portfolio and the wider business. You will guide, support and work with leaders in the region to demonstrate and communicate organisational values, clarify performance expectations, role model behaviour, and drive a positive workplace culture.

Main Duties & Responsibilities

The aged care sector is constantly evolving and changing. Our people strategies and the way we engage must pivot constantly. In this role you will be providing value-adding support in the areas of:

• Stakeholder engagement, providing proactive and reliable HR support, specifically focusing on developing and empowering staff and Facility Managers in all interactions.
• Participate and lead employment disciplinary investigations and conflict management.
• Lead and provide guidance on HR compliance with relevant legislative, policy and process requirements.
• Support and drive the implementation of P&C strategies and objectives.
• Acts as first point of contact for escalation and resolution of HR queries, issues, and requests from different stakeholders.

About You

YOU are an experienced HR Generalist who is adaptable, service delivery focussed and a natural relationship builder. You thrive in a collaborative environment and have the ability to autonomously manage your workload, engaging additional support as required.

We hire for heart and values alignment, so it is essential that you are compassionate. We need a HR professional that has the right level of empathy, but you also must be commercially savvy, resilient and understand the importance of prudent risk management to help our business achieve its strategic vision. 

Ideally, you will have:

• At least 3 years’ experience in all facets of HR and ER. Experience from the Aged Care, Hospitality or Retail industries will be highly regarded.
• Relevant qualifications in Human Resources or a related field will be highly regarded.
• Strong knowledge and experience in performance management processes.
• The ability to interpret and understand the Fair Work Act and other relevant legislation, including Awards and Enterprise Agreements.
• A proactive, solution-focussed approach with a passion for fostering positive workplace culture.
• Highly developed written and verbal communication skills, including the ability to coach and influence.
• You have a car and current valid drivers' licence.
• You have a current, or the ability to obtain, an NDIS Worker Screening Clearance.

If you want to know more before applying, please email teri.vallely@infin8care.com.au