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Senior Infrastructure Engineer

4 months ago

Sydney, Australia Big Red Group Full time

Big Red Group is the largest experience network in Australia and New Zealand. A powerful connector that provides more than 3000 experience operators with quality customers and the tourism industry with trusted intelligence and partnership.

Australian owned, Big Red Group operates an industry-leading platform, enabling the wholesale distribution of experiences through domestic and international partners, powering its renowned domestic marketplaces RedBalloon, Adrenaline, Experience Oz, and Everything NZ. Equipping in-destination experience retailing through hotels and travel agents through its Local Agent offering. As well as a suite of software products and services to support experience operators grow their businesses.

With a purpose to ‘shift the way people experience life’, Big Red Group seeks to reduce the tide of consumption. Encouraging people to choose ‘stories over stuff’ at every opportunity. Together with our experience operators, we are on track to deliver an experience every second by 2030.

We are The Experience Network.

The Role

The Senior Infrastructure Engineer seconds the Cloud Infrastructure Director in all aspects of improving and running a World-Class Tech Platform, serving eCommerce website, B2B services and API services.

This role will also collaborate very closely with other teams including Software Engineering & Development, Data Engineering, and Support/Triage.

Core Activities

  • Maintenance, monitoring and support of all aspects of the Cloud Infrastructure (mostly AWS, with a bit of Google Cloud Platform)
  • Design new Cloud Infrastructure services based on resilience, high-availability and low maintenance (PaaS)
  • Provisioning services and resources needed by developers across multiple environments.
  • Supporting the developers in their day-to-day tasks (troubleshooting), and by enhancing their experience and productivity on the Platform (DevOps).
  • Migration and modernisation of existing applications and platforms to BRG’s standard platform.
  • Designing, maintaining Disaster Recovery processes.
  • Ongoing review and improvements to the Network Security (WAF log analysis and rules, security groups reviews)
  • Management and configuration of open-source software such as NGINX, MariaDB
  • Management and design of highly reliable Software Deployment pipelines, CI/CD (GitHub Actions).
  • Management of Incident Response, and resolution of Infrastructure issues and outages.
  • Review of Cloud Infrastructure costs, with an eye to optimise and reduce spend.

Experience Required

The candidate has ideally 5 years of experience in the Cloud Infrastructure, and DevOps Industry, and has a passion for creating reliable systems, based on AWS and Linux/Open-Source technologies.

Previous projects led or having taken a pivotal role to, from an infrastructure perspective, would include:

  • Containerisation and modernisation of Infrastructure (monolithic to micro-services)
  • Development of CI/CD Pipelines, ideally through GitHub
  • Design, documentation and creation of Infrastructure-as-code using Terraform (HCL). • Management of a log ingestion, instrumentational platform (e.g. DataDog)

Previous experience in an eCommerce or Tourism Industry, and/or a business-critical / SaaS Platform would be an advantage.

Essential Skills

  • AWS Networking (ALB, Cloudfront, Security Groups, NAT Gateways, etc)
  • AWS EC2 (Instances, AWS Fargate, ECR, Lambda Functions)
  • AWS Relational Database Service (RDS)
  • Load Balancers and Gateways: NGINX, API Gateway
  • SSL Certificates management and renewal (AWS ACM, LetsEncrypt Certbot, DigiCert)
  • Development, maintenance and deployment of Infrastructure-as-Code / Terraform HCL
  • Management of Cloud Security (IAM, Policies, Security Groups)
  • General Linux Server Administration and Shell scripting (Bash, Python)
  • Administration of Relational Database Management systems (MariaDB/MySQL)
  • Experience is packaging and deploying Node.JS and Java-based applications.
  • Mastery of common CI/CD tools, such as GitHub Actions and CircleCI
  • Experience of one or more Instrumentation platforms (CloudWatch, DataDog).
  • Proactivity and ability to take ownership of tasks and projects
  • Flexibility and resilience to pressure and stress (e.g. during incidents and outages)

Why work for us?

Our dedication is to provide a workplace you choose to return every day.

Community - ESG commitment, paid community days, Fast Company 'Brands that matter', weekly Community Lunch in our offices, Volunteering

Connection - organised experiences, quarterly roadshows, offsites, social & sports events

Investing in you - 30 days work anywhere, Leadership Development, Talent Academy's, Mentors, Paid Parental Leave, Wellness support

Your Workplace - Hybrid flexible, Sydney & GC offices, 2022 AFR Best Place to Work, 2021 Australian Employer of choice, Top 20% most engaged workplaces in Australia