Executive Banking Consultant, Chatswood

4 weeks ago

Chatswood, Australia HSBC Full time

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

The Executive Banking Consultant (EBC) combines customer facing and control elements in the branch, provide a seamless end to end customer experience by advising them on appropriate products and services. As an EBC, you will support the branch with all non-centralised controls tasks and be the second approver, cash custodian and control expert within the branch, supporting the Branch Manager. You will also act as a mentor to Personal Banking Consultants and be able to support Relationship Managers and offer Private Banking solutions to High Net Worth customers. 

Due to an internal promotion, this role is available and based at our Chatswood branch on a permanent full time basis.

Your main responsibilities will include:

Performing account opening activities, managing complex multi-faceted queries and ensuring a seamless referral of customers to other colleagues for further banking needs. Be the branch’s trust account expert and play a role in training and coaching Personal Banking Consultants as well as assisting with Request for Information tasks. Introduce, promote and assist customers with digital banking solutions to meet customer needs Contribute to fulfil customer’s needs by providing personal banking products and services with a customer centric approach Manage customer feedback and enquiries effectively via management of the branch’s mailbox Daily maintenance and reconciliation of system audit reports Be the Second Key Holder supporting cash custodian under dual control  End-of-day account balancing, updating and communicating audit requirements to the branch Requirements

To be successful in this role, you will need:

Minimum 12 months’ previous experience as Personal Banker or Customer Service Officer with a proven track record in customer excellence gained in banking, sales, hospitality or retail A keen and strong focus on customer service, professionalism and knowledge of frontline controls is critical to the success of the role Exceptional communication skills and ability to build and maintain strong relationships A clear understanding of how value is created within the Premier segment, both for customers and the bank  Intermediate to advanced knowledge of banking procedures and systems The desire to develop your financial expertise and grow your career Ability to understand and provide solutions tailored to meet individual customer needs A proven ability to multitask and demonstrate strong attention to detail The Higher School Certificate or equivalent certification

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.

Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia –

  • Executive Banking Consultant, Chatswood

    4 weeks ago

    Chatswood, Australia HSBC Full time

    Job descriptionSome career choices have more impact than others. At HSBC we exist with the purpose of...

  • Banking Consultant, Chatswood Nsw

    7 days ago

    Chatswood, Australia ANZ Banking Group Full time

    **Req ID**: 65932 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Chatswood About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion and curiosity for people, and put them at the centre of everything you...

  • Banking Consultant, Chatswood NSW

    2 weeks ago

    Chatswood, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Banking Consultant, Chatswood NSW Banking Consultant, Chatswood NSW Req ID: Department: AR Branch Network Division: Australia Retail Location: Chatswood About the role Build a rewarding career in an innovative, fast paced and collaborative environment Are you someone who has the desire and ability to move up a career path to Lending? Join us! Use...

  • Executive Banking Consultant, Chatswood

    1 day ago

    Chatswood, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Casual Banking Consultant, Chatswood Nsw

    1 week ago

    Chatswood, Australia ANZ Banking Group Full time

    **Req ID**: 54981 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Chatswood About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion and curiosity for people, and put them at the centre of everything you...

  • Banking Consultant, Chatswood Nsw 6.2

    7 days ago

    Chatswood, Australia ANZ Banking Group Full time

    **Req ID**: 55072 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Chatswood About the role Build a rewarding career in an innovative, fast paced and collaborative environment Be part of a team vital to transforming ANZ for the future Use your passion and curiosity for people, and put them at the centre of everything you...

  • Personal Banking Consultant

    2 months ago

    Chatswood, Australia HSBC Full time

    **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...

  • Personal Banking Consultant, Chatswood

    2 months ago

    Chatswood, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Personal Banking Consultant, Chatswood

    2 months ago

    Chatswood, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Senior Business Banking Manager

    3 weeks ago

    Chatswood, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    Senior Business Banking Manager (Health), Chatswood NSW Senior Business Banking Manager (Health), Chatswood NSW Req ID: Department: Broker & Origination NSW/ACT Division: Australia Commercial Location: Chatswood About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our...

  • Retail Consultant, Chatswood

    1 month ago

    Chatswood, Australia Optus Full time

    **Retail Consultant, Chatswood**: **Date**:09-Jan-2023 **Location**: Chatswood, Australia **Company**:Singtel Group **About the role** We're currently looking for an amazing, driven and vibrant individuals to showcase their skills and join our Optus store at **Chatswood on a Full Time and Part Time basis!** Our team are pivotal to the business in...

  • Assistant Gym Manger

    2 weeks ago

    Chatswood, Australia Anytime Fitness Chatswood Full time

    _**Anytime Fitness Chatswood**_ is currently on the lookout for driven, friendly and committed Sales & Admin Consultants. - Anytime Fitness_ is the leading _24/7_ fitness franchise worldwide, offering it’s members a premium and convenient membership experience. The **AF Chatswood Club** prides itself on being welcoming and friendly to our clients while...

  • Executive Banking Consultant, Hurstville

    1 month ago

    Chatswood, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Executive Banking Consultant, Hurstville

    1 week ago

    Chatswood, Australia HSBC Full time

    -Job description **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture...

  • Orthodontic Receptionist

    1 month ago

    Chatswood, Australia Chatswood Orthodontics Full time

    **Job description** **Orthodontic Receptionist - Full Time** Do you have a pleasant phone manner and love working with people? Here is a fantastic opportunity to be part of an exceptional team within a growing, well established Orthodontic practice **located in Chatswood.** As the front line of our reception team, you will be required to have a friendly...

  • Retail Consultant, Casual, Chatswood

    2 weeks ago

    Chatswood, Australia Optus Full time

    **Retail Consultant, Casual, Chatswood**: **Date**:25 Jun 2023 **Location**: Chatswood, Australia **Company**:Singtel Group **So, why Optus?** At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all...

  • Bank Manager

    2 weeks ago

    Chatswood, Australia Westpac Banking Corporation Full time

    Bank Manager - **Branch based leadership opportunity in our Westpac Chatswood branch**: - **Permanent full time position - 38 hours per week**: - **Ongoing training and development available to grow your career** Our branches are an important part of the communities they're based in - and as the Bank Manager, it's up to you to keep making that impact....

  • Bank Manager

    5 days ago

    Chatswood, Australia Westpac Banking Corporation Full time

    Bank Manager - **Branch based leadership opportunity in our Westpac Chatswood branch**: - **Permanent full time position - 38 hours per week**: - **Ongoing training and development available to grow your career** Our branches are an important part of the communities they're based in - and as the Bank Manager, it's up to you to keep making that impact....

  • Executive Banking Consultant, Sydney Northern Region

    7 days ago

    Chatswood, Australia HSBC Full time

    **Some career choices have more impact than others.** At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...

  • Employment Consultant

    2 weeks ago

    Chatswood, Australia APM Full time

    Are you ready to make a difference in the lives of others, and your own? As an Employment Consultant your role will be to help job seekers become work ready and find suitable and sustainable employment. APM delivers Employment Services Programs from over 400 sites nationally and you’ll be based at our Chatswood site. We lift people up, supporting them in...