Field Service Technician

Dematic Pty Ltd, is a world leader within the integrated logistics and material handling industry. We provide intelligent logistics solutions for manufacturing and distribution, as well as comprehensive automation and software technology solutions, tailored to our clients’ needs. Our innovative portfolio meets the demands of an ever changing supply chain landscape and is designed to deliver a clear competitive edge. As a company we take pride in offering our employees a safe and rewarding work environment in which to develop their careers.

What we offer:

We currently have an exciting opportunity for a motivated and talented Industrial Technician to join our team as a Field Service Technician Sydney.

This is a hands on customer service role that requires a self-motivated and customer focused individual. The role will help to deliver NSW support – including contract repair, preventative maintenance, installations and emergency breakdown services for Dematic customers in the Sydney region. The position will require participation in the rotating on-call roster and must be flexible to work overtime including Saturdays and Sundays if required.

This is a permanent day shift position but you maybe required to work afternoon shifts to support operations where required.

Tasks and Qualifications:

In order to be successful in this role, you must have experience in troubleshooting/problem solving equipment faults, be customer focused and ensure high quality service and output is delivered.

Successful candidates will possess the following qualifications & experience:

• Trade qualified in Mechanical or Electrical (mandatory)

• PLC experience (desirable but not required)

• Experience in automation (conveyors) and material handling equipment highly regarded

• Experience in computerised maintenance systems (CMMS)

• Experience in pneumatic systems

• Ability to work unsupervised, make decisions and be results driven

• Strong understanding of OHS requirements and adopt safe work practices

• Current driver’s license mandatory

• Excellent verbal, written and inter-personal communication skills

• The ability to develop and maintain effective on-going relationships

An attractive remuneration package with outstanding overtime opportunities are on offer as well as outstanding career development opportunities. The role is supplied with tools of trade items including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer.