Showroom Manager

Company Description

Winnings elevates the art of home design, offering a unique selection of kitchen, bathroom, laundry appliances and designer homewares that seamlessly blend form with function. Step into the home of Winnings, where unparalleled customer service meets the pinnacle of design elegance, transforming everyday spaces into captivating experiences of luxury and efficiency.

Job Description

Are you a natural leader with a passion for retail and a knack for delivering outstanding customer experiences? Do you thrive in a fast-paced environment where you can drive sales, motivate a team, and make a real impact on the business? If so, Winning Appliances wants you to join us as our Store Manager

In this exciting role, you’ll be the face of the brand, leading a team to create unforgettable shopping experiences for our customers. You’ll inspire and guide your team to hit targets, boost sales, and ensure the store runs like a well-oiled machine. With a balance of strategic thinking, hands-on leadership, and operational expertise, you'll be the driving force behind the store's success.

• Be the brand ambassador, leading and motivating a high-performing team to create memorable customer experiences and organic business growth.
• Own the Store’s Profit & Loss (P&L) performance, using your strategic skills to optimise sales, manage inventory, and keep costs in check.
• Drive sales through smart planning, forecasting, and detailed reporting, ensuring the store consistently meets and exceeds targets.
• Manage the ins and outs of the store, from stock and cash control to display management, ensuring everything runs seamlessly.
• Recruit, train, and develop a dynamic store team, setting clear daily goals and empowering them to achieve big results.
• Deliver exceptional service every day, quickly resolving any complaints and making sure every customer leaves with a smile.
• Implement creative and effective visual merchandising strategies that make the store look stunning and drive sales.
• Use the Local Area Marketing Budget to execute impactful promotions that draw in new customers and keep loyal ones coming back.

Qualifications

• You have a proven track record of driving year-on-year sales and margin growth in a big box or appliances retail environment.
• Your leadership experience in retail means you know how to inspire a team and get everyone moving towards a common goal.
• You’re great at juggling priorities, meeting tight deadlines, and keeping everything running smoothly.
• Your communication skills are second to none, whether you’re talking to customers, training staff, or presenting reports.
• You have a genuine passion for customer service and know how to create outstanding experiences that keep people coming back.
• You’re quick to pick up and understand technical product details, sharing your knowledge with your team and customers.
• You have a professional presence and take pride in your appearance – after all, you’re representing a premium brand.

Additional Information

Benefits

• Exciting career advancement opportunities await as we are a rapidly growing company that values promoting from within our talented team
• Our in-house Training Academy provides ongoing training (incl. nationally accredited Cert III and Cert IV) and development opportunities, ensuring that our employees have the chance to enhance their skills and knowledge.
• Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services. From retail and dining to travel, entertainment, wellness, gym and more.
• Access to an employee assistance program (EAP).

Discover our vibrant community and learn more about us at www.winninggroup.com.au/careers and follow us on Instagram and TikTok.

We're committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQlA+, people of Aboriginal and Torres Strait islander origin, and people with disabilities.