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Donor Centre Manager

4 months ago

Hobart, Australia Lifeblood Full time
  • Unlock your leadership potential with Lifeblood
  • Fixed term full time opportunity to August 2025
  • Hobart Donor Centre, TAS

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role  

Lifeblood is seeking a leader to join our Hobart Donor Centre to shape and maintain a culture that ensures the best experience for every donor, every time. As a Donor Centre Manager, you'll motivate the team, achieving collection targets and meeting key performance indicators to secure Australia's blood supply. Your curiosity, adaptability, and commitment to fostering a positive team dynamic will be the driving force behind achieving common goals.

A day in the role will see you:

  • Manage the quality and safety of blood donation and blood products
  • Coach and develop the team to drive continuous improvement across key service performance indicators (KPIs)
  • Foster a safe environment where employees feel cared for, can communicate openly, share ideas and continue to learn
  • Effectively roster employees to meet donor attendance, skill mix and operational requirements.
  • Be a great change leader ensuring you explain the “why” and support change for your team
  • Engaging and building relationships with internal and external stakeholders
  • Work collaboratively with Marketing and Regional Partnerships to optimise donor panels.

This role is being offered on a fixed term full time basis from July 2024 to August 2025.

Sound interesting? Here’s what we’re looking for: 

  • Demonstrated experience managing large sized teams in a customer focussed environment.
  • Strong people leadership skills, using human-centric and empathetic management approaches and can work towards change management
  • Motivation to lead and inspire a team to reach shared goals and key performance indicators
  • Ability to foster and build internal and external stakeholder relationships 
  • A passion for coaching people, developing skills within your team members and identifying talent
  • Positive nature, with the ability to empathise with donors and team members
  • Strong Excel knowledge, with the ability to dissect and interpret data to make informed decisions
  • Highly committed to safety and quality

Thrive in a diverse culture that cares for your wellbeing 

We’re a diverse and inclusive bunch. We’re proud to foster an environment where all people can come together to achieve their very best. We place our employees wellbeing at the forefront and express gratitude and care for one another. As part of the Lifeblood team, you’ll have access to:

  • A range of salary packaging benefits including the option to package up to $15,900 of your salary
  • Ability to purchase additional annual leave
  • Discounted private health cover with fantastic corporate benefit
  • Discounted access to 1,430+ gyms & pools all over Australia
  • Employee Assistance Program; Free, 24/7 and confidential health, safety and wellbeing support
  • Discounts and benefits with selected retail outlets, department stores, attractions, travel, cinemas, restaurants eyewear and more

Excited to join us? Apply now and discover a career filled with life-changing possibilities. 

Next steps 

When it comes to recruitment we like to move fast, this means we progress suitable candidates through the hiring process as soon as we can. You’ll hear from us with an outcome after your application has been reviewed and assessed. 

If selected, you’ll be required to complete a few background checks and we’ll help you through this process. If you require adjustments during the recruitment process, please reach out to us.   

For further details on this position, please contact Sophie Eberhardt on seberhardt@redcrossblood.org.au.

*Please note, we cannot accept applications via email so please apply online if interested 

This vacancy is being managed directly by Lifeblood’s Talent Engagement team. We won’t accept candidates from external recruitment agencies on this occasion.