Assistant Store Manager

3 weeks ago

Randwick, Australia Bunnings Full time

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference – to our customers and the communities where we live and work.

About the role:

We have an exciting opportunity available for an Assistant Store Manager for our RandwickStore to help contribute to our ongoing success.

As an Assistant Store Manager, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Leaders in such departments as Service, Inside the Home, Builders and Lifestyles & Garden.

By joining this unique team, you can expect to work with such products as Paint, Lighting, Kitchen, Bathrooms, Plumbing and so much more.
Your role will help drive customer service excellence and operations by mentoring and developing your team, providing “Best Experience” to our customers, and ensuring we are showcasing our “Widest Range” and “Lowest Prices”.
You will be required to monitor and measure customer service levels, liaise with various teams in merchandising, leadership and H&S whilst also developing strong relationships with our suppliers.

What's involved:
• Support the store leadership team
• Set an example of best service and support the team to deliver friendly and helpful advice to customers
• Coach the team on the right service behaviours
• Recruiting, Training and Developing new Team Members
• Ensuring H&S standards across your department and store
• Action customer feedback to improve the end-to-end customer experience
• Coordinating Stock, Visual Merchandising and Replenishments

You'll need:
• Previous experience supervising a team in a fast-paced environment
• A passion for customer service and developing others
• Ability to coach and develop others, providing feedback and getting the best out of a team
• An ability to achieve results and standards by working with your team
• Open communication style
• Be approachable and confident when interacting with customers
• Have an eagerness to learn about new products
• To be on your feet assisting with customers across a wide range of retail hours

You’ll be part of a workplace where you’ll feel like you belong.

There's so much on offer when you're part of our Bunnings team with benefits including:

  • Our flexible and informal work environment which helps bring balance between work and home.

  • Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.

  • Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.

  • 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.

  • The opportunity to create a real difference in your local community and environment.

Join us and experience Bunnings from the other side of the counter.

Please note that if your application progresses to the reference check stage, you may be required to submit a police check. If your search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.

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