Senior Process Analyst

2 weeks ago

Sydney, Australia MARS Recruitment Full time

The Organisation

Leading business in the transport space. As they expand and optimize operations, they are seeking a talented Senior Process Analyst with expertise in mapping payments processes.

The Role

As a Senior Process Analyst - focusing on subcontractor Payments, you will play a crucial role in analysing, documenting, and optimizing our subcontractor payments process. You will collaborate closely with cross-functional teams to identify areas for improvement, streamline workflows, and ensure efficiency and accuracy in our payments to subcontractors. Any previous experience in ARIS will be highly advantageous.

Key Responsibilities:

  • Conduct in-depth analysis of current subcontractor payments process to identify pain points, inefficiencies, and areas for improvement.
  • Utilize ARIS or similar process mapping tools to document existing processes and propose optimized workflows.
  • Collaborate with stakeholders across departments to gather requirements, understand business needs, and implement process enhancements.
  • Develop clear and comprehensive process documentation, including flowcharts, diagrams, and SOPs (Standard Operating Procedures).
  • Work closely with IT teams to implement process automation solutions where applicable, leveraging technology to improve efficiency and accuracy.
  • Provide training and support to end-users to ensure successful implementation and adoption of optimized processes.
  • Continuously monitor and evaluate process performance metrics, identifying opportunities for further optimization and refinement.

Qualifications:

  • Previous experience in ARIS (Or similar) highly advantageous
  • Proven experience as a Process Analyst, Business Analyst, or similar role, with a focus on mapping and optimizing payments processes
  • Strong commercial acumen and stakeholder engagement skills

Please note, only successfully shortlisted applicants will be contacted for this role. Please allow 3-4 business days for that process to be completed.

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