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Data Centre Engineer
4 weeks ago
- Oversee the installation (rack, stack and cabling), configuration and deployment of data center equipment deployed to Fastly data centers worldwide
- Order and handle cross connect circuit installs for in flight builds, and update internal circuit records
- Organize and prioritize daily workload using the JIRA issue tracker
- Write and publish SOW / SOP for internal Fastly documentation to be used internally for DCI and externally for other Fastly teams
- Enable team productivity by ensuring that hardware is onsite; work closely with Procurement team to resolve logistic issues that could impact timelines
- Provide guidance and instructions to remote hands personnel and third-party vendors to carry out tasks such as POP deployments, hardware replacements, cable installations, and troubleshooting under your supervision
- Actively participate in Fastly’s on-call pager rotation
What We're Looking For:
- 3+ years of direct involvement in supporting data center operations at an Internet Service Provider (ISP), hosting provider, or other datacenter-oriented position or equivalent
- Knowledge of power and network cabling standards including but not limited to NEMA, IEC, and/or ANSI/TIA - crimping copper patch cords and troubleshooting fiber optic cabling is a required skill set at Fastly
- Experience with working with vendors to oversee installations and hardware repairs
- Proficient in Linux
- Proficiency with hardware from Hyve, Supermicro, Dell, Arista, Ciena, and/or Cisco
- Proven experience as a Data Center Engineer with a focus on rotations and 24/7 operations
- Experience working in a Linux environment
- Able to read and write English installation documentation (documents/drawings/spreadsheets)
- Knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.) and able to document practices
- Able to lift heavy equipment
- Able to work days/nights/weekends/holidays, if needed and/or required
- Able to travel up to 25% of the time
We’ll be super impressed if you have experience in any of these:
- One or more of the following certifications preferred: Fluke CCTT Copper, Fluke CCTT Fiber, BICSI Level II Copper, Comp-TIA A+ or equivalent work experience
- Understanding of DWDM architecture
- Knowledge or fluency in Bash or Python scripting languages
Work Hours:
- This position will require you to be available during core business hours.
Work Location & Travel Requirements:
This position is a remote role and open to candidates residing in the following locations: Melbourne, Australia.
This position may require travel as required by your role or requested by your manager.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change.
Why Fastly?
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We have a huge impact. Fastly is a small company with a big reach. Not only do have a tremendous user base, but we also support a growing number of. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
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We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
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We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
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We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
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