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Business Analyst

4 months ago


Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Business Analyst - ANZ Plus

Business Analyst - ANZ Plus

Req ID: Department: Tech ANZx Division: Technology Location: Melbourne

About Us


At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

Data Enablement’s Vision is to deliver accurate, timely and personalised Insights that Customers Love and that drive business decisions. We develop and operate a range of technology assets and services to support our vision and in turn deliver value to our customers. Our analysts play a key role in ensuring we’re building the right services and capabilities, that offer the very best, fast and scalable solutions to our customers.

As a Business Analyst, supporting Data enablement, you’ll play a key role in helping to enhance our customers' experiences by analysing, designing, and optimizing their end-to-end journeys across various touchpoints. You will collaborate with cross-functional teams to ensure seamless, efficient, and delightful customer interactions that align with data enablement’s strategic objectives.

There is an expectation that you will be comfortable working in a fast-paced software engineering setting alongside product owners, engineers, architects, and testers to drive capabilities that are forward looking, and will enable us to offer fast, reliable, scalable capabilities and data driven insights to our customers.

What will your day look like?

It's a very fast paced environment so no two days will be the same. You will play a leading role in your squad ensuring, that the Squad is clear on requirements and priorities, and is aligned to customer & business value.

As well as the usual analyst responsibilities of requirements elicitation, process analysis, managing squad backlogs, and working with delivery leads you will also:

Collaborate with technical product owners and engineers to translate business requirements into workable technology outcomes for the Squad. Ensure work delivered by your squad aligns with squad’s roadmap. Work with internal technology, security, and risk partners to ensure our solutions are secure and well-managed. Facilitating UAT, verifying and validating what’s in production. Learn from your chapter peers and share what you know.

What will you bring?

You will ideally bring the following:

Business acumen and a commercial mindset to ensure solutions deliver business value. Experience working hands-on within cross-functional, continuous delivery software engineering teams. Strong interest and grasp of technical concepts and practices. Stakeholder management skills, with the ability to tailor communication to audience. Ability to work independently with senior stakeholders. An enthusiastic can-do attitude, and willingness to help the squad deliver. Agile delivery techniques: User story mapping Squad Backlog management Feature decomposition Refinements End-to-end delivery experience of complex system initiatives. JIRA, Confluence  Experience in tech Digital/Cloud based projects, reporting and/or dashboarding, marketing automation, personalisation or segmentation

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.