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Senior Client Partner

4 months ago

Docklands, Australia Link Group Full time

About MUFG Pension & Market Services

MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day.

MUFG Retirement Solutionsis the largest business under MUFG Pension and Market Services and we are the leading administrator for super funds in Australia. Many of our clients are household names. We are well positioned within a growing superannuation industry, combining our rich legacy with a fast-paced environment that enables rapid career growth.

We are a diverse team with employees from various cultural and linguistic backgrounds, and we make sure to celebrate the successes of our clients and our people.

The Role

This is a 12-month fixed term role based in our office at 727 Collins Street, Melbourne. Reporting into the GM Client Partnerships, this role is responsible for managing a prestigious industry account and its supporting Client Partnerships team.

In addition to liaising across our internal leadership teams to support account activity, we are looking for someone with the gravitas to engage with the B-Suite, within our client, as a peer. This means having strong commercial acumen, the ability to have challenging conversations and successfully establish/re-stablish governance of the account. 

Key Accountabilities and main responsibilities

• Client facing senior partnership experience
• Ability to synthesise complex information and communicate back to the client and internal teams
• Manage client facing meetings at regular and irregular intervals, including QBR’s, weekly and fortnightly governance calls and reporting meetings, etc
• Interface with the CEO on account matters in the absence of the GM Client Partnerships
• Partner with cross functional groups to achieve client and business outcomes
• Hire, integrate, enable, develop, and retain partnerships talent while supporting their success and fostering a results-driven culture of collaboration, accountability and transparency

Experience & Personal Attributes

  • Management experience in a client facing partnership role.
  • Must have experience in superannuation \ financial services industry with at least 5 years in a management or leadership role.
  • Skilled at business planning, diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutions
    Ability to thrive in a fast-paced environment
    Proven track record of meeting/exceeding targets and objectives personally and as a leader
  • Proven track record of navigating and succeeding in multifaceted partner ecosystem 

Some of our Employment Benefits

  • FlexiWorks – enabling our employees to work in the office and at home
  • Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
  • Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. 
  • Talent Referral Program
  • Salary Sacrificing via Superannuation
  • Employee Assistance Program
  • Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
  • Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
  • Novated Car Leasing

Culture @ MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to Apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.