Thrift Shop Manager

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Are you passionate about your community?

About the role
We are seeking a dedicated Thrift Shop Manager You will lead operations of the store ensuring quality customer service, diligence in banking, quality sorting of donated goods and maintaining general upkeep of the shop.

Responsibilities include

• Recruit and train new volunteers
• Ensure timely management of pick-ups and deliveries of household furniture
• Delegate responsibility for collection to volunteers or manage collections during normal working hours
• Update merchandise and mannequins at least weekly or as required
• Cash handling – cash and credit card transactions, end of day reconciliation and banking
• Greet all customers in a warm and inviting manner. Offer assistance and advice on selections. Encourage and coach the team to do the same
• Ensure safe standard operating procedures are in place and updated where necessary, and all volunteers adhere to them

This is a permanent part-time position, 30 hours per week, based in Horsham, VIC. Salary and conditions are in accordance with General Retail Industry Award 2010 - Level 6.

What you will have

• Experience in customer service 
• Experience in managing a team preferably volunteers 
• Experience working in Retail (highly desirable)
• Commitment to the mission and values of The Salvation Army
• Compassion and professionalism in all actions and ethics
• Extraordinary service to customers
• Complete TSA induction modules and any other training as required
• Complete Provide First Aid (PFA) training and be willing to be designated First Aid Provider when on site
• Physical ability to safely stand, sit, walk regularly and for long periods of time, push, pull, lift, carry & restrain, climb ladders
• Use a computer mouse and EFTPOS machine / undertake other inherent requirements of the role

Benefits working at The Salvation Army

• Employee Assistance Program - Independent confidential counselling service
• An inclusive culture of dedicated, passionate, and professional team members
• Positively supporting and impacting the lives of others through your career contribution

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today