UX Researcher

4 weeks ago

Newcastle, Australia NewyTechPeople Full time

What’s in it for you?

Step into a specialist role where your expertise in UX research and experience design will truly make a difference. Based in Newcastle, we’re open to candidates from Newcastle, Central Coast or the Hunter Valley to work in a hybrid environment within a smart and innovative design team. If you’re skilled in understanding complex user needs, especially within cybersecurity and Microsoft environments, this is an exciting opportunity to contribute to a significant, impactful project.

What you’ll be doing:

  • Conducting in-depth UX research, including user-facing studies, to shape and refine service blueprints, journey maps, and other user data.
  • Working closely with various project stakeholders, including business sponsors with limited technical background, to communicate insights and guide design decisions.
  • Synthesising research data into actionable insights, presenting findings in a way that is accessible and engaging for stakeholders.
  • Collaborating with teams on configuring and customising Microsoft solutions, specifically in cybersecurity environments, with experience in tools like Microsoft Purview and Windows Hello being highly desirable.
  • Engaging with a culturally diverse environment, such as university, government, or council settings, to ensure designs meet a broad spectrum of needs and expectations.

Experience required:

  • Senior-level UX research experience with a strong portfolio.
  • Proven track record in the cybersecurity space and/or configuring Microsoft tools for enhanced user needs.
  • Ability to present complex research findings to a range of stakeholders, especially those with low design literacy.
  • Excellent stakeholder engagement skills, including experience working with diverse project teams and stakeholders.
  • Experience working within government, higher education, or similar public sector environments is a plus.

What’s next?

Please note this role is based in AU and does not provide sponsorship.

This role is being recruited by NewyTechPeople.  All applicants will receive a response.

The easiest way to register your interest is to apply using the link. If you’d like to have a chat before applying, please contact Ellen Bennett on ellen@newytechpeople.com.au.

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