Estee Lauder

4 weeks ago


Sydney, Australia Estée Lauder Companies Full time
Estee Lauder - Beauty Advisor - DFS Sydney The Rocks - Full Time

Estee Lauder is looking for a Beauty Advisor to deliver outstanding customer service and build customer loyalty.

Key Tasks:

· Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.

· Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations.

· Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.

· Be able to deliver skincare & makeup applications and ensure that all customers are provided with up-to-date information in regard to skincare techniques.

· Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.

· Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards regarding each and every customer.

· Follow guidelines and direction; accept and implement suggestions/feedback given by store or Estee Lauder Sales and Education Manager.

· Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management.

· Be able to communicate efficiently with the brands and with store management & can work independently.


Qualifications
  • Relevant Indicators: Customer service or sales experience of min 2 years.

    Personal Attributes:

    · Service oriented with a "can do attitude" and have a passion for the retail industry.

    · Friendly and a conversationalist who understands luxury skincare.

    · Experience in retail, hospitality, or travel

    · A good command of the English language and a second language would be advantageous.


Job: Retail - Store
Primary Location: Asia Pacific-AU-NSW-Sydney
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 243921


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