Room Attendant
2 months ago
You are at the heart of the hotel As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. A key focus of the position is ensuring consistent cleanliness standards apply in the rooms and public areas and attending to any guest requests or enquiries.
The ideal candidate will be energetic, self-motivated, have attention to detail, experience in leading and managing others and have a passion for giving guests an exceptional experience.
What you will be doing:
- Clean all assigned guestrooms and public areas to standard
- Take initiative to add a personalised experience for the guest
- Attending to guests requests and enquiries when needed
- Take ownership of guests’ privacy and belongings, while ensuring exceptional service.
Qualifications
You’ll excel in this role if you have:
- Warm and caring personality with an eye for detail
- Previous housekeeping or customer service experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organisational skills and time management
- Show attention to detail in all tasks performed.
Additional Information
Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Thrive in our Sofitel Brisbane Central community, with:
- Discounts for ambassadors, families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
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