Officer Flight Dispatch

2 weeks ago

Sydney, Australia Qantas Airways Limited Full time

Job Description

  • Opportunity to develop flight plans both domestically and internationally for the Qantas network
  • Be part of a team that values safety, recognition and teamwork
  • Full-time permanent shift work position based out of Mascot, Sydney

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

We pride ourselves on forward thinking. We’re not afraid to challenge, we invent boldly, and we purposefully disrupt. In an industry characterised by competition and change, we stay ahead of the game by innovating and creating outstanding products and services for our customers.

As the Officer Flight Dispatch, you will be responsible for providing fuel & air traffic flight plans, as well as operational support on all aspects of flight dispatch to Qantas Flight Crew. This includes analysis and application of aeronautical data for pre-flight planning, in-flight communications and re-routing/replanning, systems maintenance & recovery, back-up systems support and identifying/acting on relevant information that affects flight planning activities across the Qantas network. In this role you will be trained in three main areas – flight planning, flight watch and monitoring and maintaining the flight dispatch database. This is a shift work position operating on a 7-day rotating roster.

What you’ll bring to the role:

  • Sound understanding of the airline business including operations and commercial activity and priorities.
  • Strong customer service focus, with the drive to meet and exceed expectations. Demonstrated ability to provide direction, lead, motivate and support team members to meet business objectives.
  • Demonstrated analytical, problem solving and decision-making skills in a high pressure environment.
  • Strong written and verbal communication skills, with the ability to communicate effectively at all levels of the organisation. This includes sound influencing, negotiation and conflict resolution skills.
  • Strong organisational skills with the ability to prioritise conflicting tasks in order to meet strict deadlines
  • Solid experience working in an operational environment, with experience in disruption management
  • Tertiary qualifications in Aviation Management or relevant discipline is desirable but not essential.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  •  We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure, and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices, and professional memberships.
  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app, or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Join us as we reimagine the customer experience and lead a frontline workforce that sets the standard for excellence. If you’re ready to make a meaningful impact, we’d love to hear from you.

To apply please upload your resume only, no cover letter required.

Applications close: Friday 6th December 2024 

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