Medical Receptionist
6 months ago
About this role
Join Our Team as a Medical Receptionist
Are you a friendly, organized, and customer-focused individual? Our busy clinic in North Strathfield is seeking a dedicated Medical Receptionist to be the welcoming face of our practice.
The role is a full time, permanent position working Monday to Friday with 7.5 hour shifts scheduled between the core hours of 8:30am and 5:30pm , with Saturday shifts on rotation .
Role Overview:
As a Medical Receptionist, you'll play a crucial role in ensuring smooth clinic operations. Here's what you'll be doing:
Greet Patients: You'll be the first point of contact for patients at our reception desk. A warm smile and excellent customer service are essential
Appointment Management: Efficiently schedule and manage appointments to maximize both customer service and clinic efficiency.
Build Relationships: Develop and maintain strong working relationships with patients, referrers, staff, and managers. Your interpersonal skills will shine here
Quality Service Delivery: Drive the delivery of high-quality service to patients and referrers. Your attention to detail matters.
Life at Our Clinic:
We believe in supporting our team members. Here's what you can expect:
Competitive Remuneration: Your experience matters, and we offer a competitive salary package.
Comprehensive Training: Enjoy a paid induction and ongoing development to enhance your skills.
Career Growth: We're committed to your professional progression. Opportunities await
Team Spirit: Join a fun and dedicated team that celebrates wins and successes together.
Well-Being Matters: Access our employee assistance program for your health and well-being.
Key Selection Criteria:
We're looking for someone with:
Previous Medical Reception Experience: While not mandatory, it's highly desirable. Show us your expertise
Multitasking Skills: You'll handle multiple computer systems—tell us about your tech-savviness.
Initiative and Willingness to Learn: Be proactive and eager to grow in your role.
Excellent Communication: Interpersonal skills matter—whether it's face-to-face or over the phone.
Autonomy and Teamwork: Balance both effectively; we value collaboration.
Patience and Empathy: Alleviating medical concerns for patients requires compassion.
Next Steps...
If you are interested in the opportunity, please click apply and submit your updated CV – Please note due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.
Join us in making a positive impact on patients' lives
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