Customer Care

2 months ago


Fairfield, Australia Concept Recruitment Specialists Full time
  • Full training provided
  • ASAP start required 
  • Until end September 2024 
  • Casula location 

We have exciting entry level opportunities available for motivated and passionate individuals to join a leading business based in Casula. Bring your passion for providing a superior customer service and our client will provide full training in a structured, classroom-type environment.

This is a unique opportunity to gain valuable, office-based experience working with a Global Brand and Household name. Join a supportive customer care team who assist with product enquiries and providing solutions. 

The role:

  • Answering inbound customer phone calls
  • Manage customer service enquiries via phone and email
  • Assist with customer complaints 
  • Keeping accurate records of customer interactions
  • Liaising with operations and field staff where necessary to resolve customer queries
  • Working toward KPIs

Key requirements:

  • A dedication to providing impeccable customer service
  • Strong written and verbal communication skills
  • High levels of dedication and commitment
  • Computer literacy
  • Available to work between 8am-7pm Monday to Friday

Please apply online to register your interest. If you require more information outside of this advertisement, you can contact samantha@conceptrs.com.au. Please be aware only shortlisted candidates will be contacted.

Concept Recruitment Specialists strive to be a diverse and inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and those with a disability



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