Field Service Technician

4 weeks ago

Melbourne, Australia Austcorp Full time

Company Background: A prominent player in the commercial beverage and packaging solutions sector is currently looking for a Field Service Engineer to join their team. This role provides the chance to engage with state-of-the-art technology in the beverage and packaging industry, guaranteeing peak performance and customer satisfaction.

Responsibilities:

  • Assist in the implementation of engineering projects for beverage production equipment installation, focusing on collaboration with Mechanical Engineers
  • Provide technical assistance throughout the sales process, leveraging expertise to help tailor solutions that meet client requirements under the guidance of Mechanical Engineers. 
  • Participate in the installation and commissioning of equipment, working under the supervision of Mechanical Engineers to ensure compliance with standards and client specifications. 
  • Offer support in troubleshooting and technical issues, including post-installation follow-ups, to facilitate effective operation and maintenance of equipment as instructed by Mechanical Engineers. 
  • Assist in conducting client training sessions on equipment operation and maintenance, ensuring clients are well-informed of the technical aspects under the oversight of engineering staff. 
  • Support the engineering team in staying updated on industry trends and advancements in portfolio brands to aid in strategic planning and development. 
  • Contribute to quality assurance and regulatory compliance efforts, focusing on the technical specifications and standards as per engineering guidelines. 
  • Help maintain relationships with suppliers, partners, and clients to support service delivery and enhance client satisfaction through technical support and communication. 
  • Assist in managing the machine parts stock system, including organizing dispatch and receiving of parts.
  • Collaborate with relevant teams to ensure efficient inventory management and timely availability of parts for installation and maintenance purposes.

  To be successful:

  • Hold a qualification in Mechanical or Electrical Engineering, or a related discipline.
  • Demonstrate a track record of successful experience in the installation and commissioning of equipment within the beverage or bottling and packaging industry.
  • Possess strong analytical, organizational, and communication skills.
  • Exhibit keen attention to detail along with excellent leadership capabilities.
  • Capable of managing multiple tasks and effectively handling various project components.
  • Display eagerness to learn and adapt to the technical intricacies of the industry.
  • Possess a valid driver’s license and be open to local, interstate, and potential overseas travel.
  • Have advanced computer literacy skills.
  • Hold a Forklift License

Kindly submit your application only if you are prepared for travel and possess the legal right to work in Australia. If you are currently residing overseas without the authorization to work, your application will not be considered.

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