Community Support Worker

1 month ago


Chatswood, Australia New Horizons Full time

Community Support Worker - Chatswood.

Requestion ID: req7731
Employment Type: Permanent Full-Time

We have an exciting permanent Full-time Community Support Worker with our HASI plus team based in Chatswood.

This position involves shift work, between Monday to Sunday, 24/7 rotating roster with active awake shifts. 

New Horizons is a great place to work and grow. Our people don’t just work with us because they have the skills and experience to do the job. To work with us you have a positive, authentic, inclusive personality which you bring to work with you every day. 

Key Responsibilities  

  • Collaborating with customers to develop individualised support plans that incorporate their identified wellbeing needs and goals, regular reviews of progress.
  • Collaboration with Community Mental health staff around clinical goals set for customer
  • Complete comprehensive risk management plans for customer
  • Providing support to customers to improve their independence by assisting with living skills, transport, social activities, medication and personal care, as well as other support as required
  • Supporting customers to explore their practical and complex needs
  • Keeping customer records up to date on a daily basis using online systems
  • Developing and maintaining professional relationships and networks with customers, families, caregivers and key stakeholders
  • Seek out innovative ways to enhance the customer journey

Skill and Experience 

  • Knowledge of mental illness; preferable with experience working with people with complex mental illness
  • You are experienced in the disability sector with an understanding of recovery recovery-orientated approach

You'll also need 

  • Technical literacy with proven ability to use Microsoft Office and systems for reporting.
  • Minimum Cert IV in Mental Health or Disability or equivalent industry experience
  • Availability to work across a rotating roster
  • Valid NSW Drivers C class licence, with theability to drive vehicles in licence class, including large cars and vans.
  • Willingness to obtain an Australian Federal Police Check, WWCC, NDIS Check and first aid certificate that meets New Horizons employment criteria prior to commencing with us 
  • First-Aid Certificate

What we’re offering 

  • Salary packaging of up to $15,900+ in tax free pay
  • Monthly RDO's for full-time roles
  • Access to flexible work arrangements and purchased annual leave program
  • Reward program that recognises your achievements
  • Utilise our Employee Assistance Program providing counselling services
  • Support in growing your career through mentoring and professional development opportunities

How to Apply 

If you can see yourself in this rewarding role, please apply via the link now – our application process is mobile friendly. 

Please note that as part of our employment checks, we will request a police check from the last 24 months, a NSW Working with Children Check (WWCC) and an NDIS Worker Screening Check.

To help make the process speedy we encourage you to have/apply for the checks upon application as there can be some delays in obtaining these checks through the relevant services.

New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life.  Our workforce proudly reflects the local communities we connect with and support. 

New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land. 



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