Business Development Manager
4 weeks ago
About the Role
Join our dynamic Retail Banking team as a Business Development Manager and be at the forefront of establishing and building BOQ's broker distribution channel. Your primary responsibility will be to support new home loan growth and ensure existing customer retention. You'll have the opportunity to build lasting relationships with brokers, market and promote our products and services, and meet the needs of brokers and their clients.
As a key member of our Third-Party Broker Unit, you will report directly to the State Manager and work closely with Business Development Managers, Desk based BDMs, Business Development Officers, Relationship Service Assistants, and our Credit and Home Lending teams. Externally, you'll engage with BOQ Accredited Brokers and Aggregator partners, playing a crucial role in our mission to deliver exceptional financial solutions.
Key Responsibilities:
To build strong relationships with accredited brokers and develop a strategic plan to drive business through the BOQ Broker channel, through face to face and virtual methods. Build effective relationships with internal stakeholders including the Broker Operations team, Credit and Home Lending in Group Operations Support the execution of the communication strategy with approved aggregators and accredited individual brokers. Have a thorough knowledge of all product and service offerings available to customers through the broker channel. Ensure quality of applications from brokers to reduce rework, including training them in relevant processes and procedures. Meet the financial and non-financial objectives of the BDM scorecard. Provide excellent and efficient service to the broker and aggregator network to maintain and build on relationships.
About you
We're looking for a passionate and driven individual with a knack for relationship-building and a deep understanding of the financial services industry. You should have a proven track record in business development, preferably within the banking or financial sector. Your ability to identify and meet client needs, coupled with your strategic thinking and problem-solving skills, will set you apart.
You'll thrive in a collaborative environment, working alongside a team that values customer obsession, inclusion, agility, and learning. If you're eager to contribute to a culture that celebrates innovation and excellence, we'd love to hear from you.
About Us
Bank of Queensland Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
Since BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).
In , we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across the BOQ group.
Our Perks
Flexible working arrangements Discounted financial products Salary sacrificing options Paid parental leave with no minimum Paid volunteer days Purchase annual leave Discounted private health insurance plan Employee Assistance Program (EAP) Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index-
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