Team Leader/Supervisor

3 weeks ago

Gladstone Central, Australia JJ's Waste & Recycling Full time
  • Job Security | Full-time | Permanent | Essential Services | Growing Company
  • National family-owned and operated business with over 90 years-experience
  • Training | Development | Attractive Remuneration | Gladstone location

Everybody knows a JJ’s Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300

We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THIS ROLE

We are seeking a self-motivated and enthusiastic Operations Support Officer based at out Gladstone Depot - support our team of waste collection professionals to effectively manage daily operational goals. 

The role requires consistent engagement with our driving teams and client/customers to achieve the desired outcomes on process compliance, safety, productivity, and service delivery.  

You will be working with a safe, modern and reliable fleet, serviced and maintained in our on-site workshops.

We are an essential services industry, offering stability to employees and reliability to our customers.

KEY RESPONSIBILITIES

  • Assist in the management and lead a team of 20+ operational staff in Gladstone
  • Aid the Gladstone Operations Manager on a day-to-day basis
  • Establish and manage relations with customers, team members and others as required.
  • Mentor, train and regularly evaluate your team.
  • Comply with laws, regulations and requirements including OH&S with an understanding of return-to-work processes.
  • Identify enhancement opportunities and suggest solutions for improvement.

ABOUT YOU

  • Proven customer service experience
  • Well-developed people management & self-management skills
  • Experience multitasking and working across various applications/systems
  • Strong scheduling experience, ensuring operations success
  • Strong ability for data analysis, interpretation, and implementation of improvement
  • Significant Safety Focus
  • Experience within an operations orientated role
  • Track record of developing and driving continuous improvement
  • Strong knowledge of Microsoft applications (word, excel and outlook)

BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

  • The stability of a national, Australian family owned and operated business with over 90 years’ experience 
  • Uniform and PPE
  • Essential services industry – job stability
  • Full-time, permanent role
  • Attractive remuneration 
  • Onsite parking
  • Local depot / workshop
  • Career development and growth opportunities 
  • Introductory and ongoing training 
  • Health-fund discounts
  • Salary sacrificing and novated leasing 
  • Banking partnerships – including financial, budgeting and mortgage advice
  • Discounts at over 100 retailers (including groceries and fuel)
  • Car servicing, parts and accessories discounts – plus new car discounts

NEXT STEPS

Interested applicants should APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers 

ABOUT THE COMPANY

Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee. 

No agencies please, we’ve got this one covered Unsolicited communication will result in the forfeiture of any engagement or partnership.

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