Bar Attendants

2 weeks ago

Sydney, Australia The Star Entertainment Group Full time

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto, and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

As our Bar Attendant, reporting to the Venue Manager, you will work with your team to deliver an exceptional guest experience.

This is a fantastic opportunity where you will have the opportunity to create a fun and trusted environment for our guests, take good care, and work alongside a team embodying integrity.   

We have full-time, part-time and casual positions + penalty loadings for early mornings, late nights and weekends 

Based on your skills and availability you will be considered for one of our venues across our Bars

Venues we are recruiting for:

Sports Bar - Our hub for all mega sporting events. All your pub favourites, bar and entertainment lineups weekly, and over 50 LCD TVS.

Latitude - Nightlife, entertainment, and world class casino at your doorstep. Latitude bar services our Main Gaming Floor.

Sovereign Room – Exclusive, luxe and unique space for our VIP Members, with uninterrupted views of the iconic Sydney harbour, a sophisticated sunken bar and a fine dining restaurant offering Asian and Western cuisines.

A few of your responsibilities:    

  • Maintain a guest focus in all services, ensuring that guest service delivery is timely, effective and efficient
  • Handle all guest queries and complaints with diplomacy and tact and refer all problems together to your leader
  • Maintain a high level of product knowledge and promote effective communication
  • Complete all set-up duties in accordance with standard procedures and ensure general cleanliness and tidiness of work area
  • Promote a positive working relationship between Food and Beverage and other departments within the company
  • Follow all dispensing measures as per procedures, and the necessary recording of waste it
  • Provide quality service to all customers in a timely and efficient manner

What we are looking for:   

  • Exceptional customer service skills 
  • Previous experience in Bars
  • Exceptional customer service and interpersonal skills 
  • Flexible availability across a 24/7 roster 
  • Current NSW RSA 

About you:   

As an expert with bar skills, you understand the essence of delivering a world-class service. With exceptional communication skills and building a guest culture, you’re poised to excel in this role.

Your role will be pivotal in shaping the success of our Food & Beverage team at The Star. Join us in making a difference.   

What we can offer you 

  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • Uniform laundered and ready for you daily on property
  • Free transport on Light Rail from Central to The Star
  • $10/day parking available on property
  • 30% staff discounts across our award-winning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
  • Career development, training, and courses via The Star Academy – limitless career opportunities  
  • An organisation that values diversity, teamwork and being your best self  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. 

Our culture 

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.   

It's your time to SHINE 

Click on the link below to make your next career move with The Star. 

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