Inbounds Sales, customer service, logistics

7 days ago

Melbourne, Australia Placing Heads Recruitment Full time
  • Very warm, welcoming employer
  • Be valued and appreciated
  • Work autonomously

The Company
 
Located in Ormond, this family run bin hire business is looking for a switched on, “can-do” person to take over their Inbound sales, Customer Service and Logistics management in their Ormond Office. Their primary focus is service delivery at its best so this person needs to understand that and deliver 
 
The Role
 
This part time role requires a clear communicator that is able to multi-task from screen to screen, keep their finger on the pulse and who is able to nurture and develop relationships with their customers. Responsibilities will include:

  • Early start -7am (twice - three times a week)
  • Shifts (7am-12pm or 12pm- 4pm - flexible)
  • Answering all enquiries, overseeing and executing all requests (Both telephonically on and online)
  • Upselling the inbound calls
  • Quoting, Booking and data entry of skip bin hire for delivery and pick up
  • Managing and allocating jobs to drivers.
  • Constantly monitoring and managing the drivers schedules, changing jobs between drivers when required to ensure the most logistically effective routes are selected and timelines and budgets are met
  • Tracking vehicles through GPS
  • Organising council permits for bins placed on council land
  • Collecting payments from customers over the phone and confirming bin pickups
  • Managing customer relationships through CRM ( training will be provided )

Key skills

  • Advanced Excel, CRM experience an advantage
  • Meticulous attention to detail, from listening to customers requirements, time lines, placement instructions, dimensions, to typing up notes for drivers and ensuring all jobs are booked as per requirements
  • Problem resolution and ability to work autonomously
  • Excellent verbal and written Communication skills
  • Experience in logistics would be extremely advantageous
  • Used to working in a fast paced environment and ability to multi task

The hours are flexible except for the 7am start
You must also be able to work autonomously and sometimes alone in the office located near the Ormond Station.
 
Trust and solid work ethic are also very important.
 
In this role, you will be kept busy and involved. The owners will value and appreciate your contribution, and you will be well remunerated. 
 
Placing Heads. Your job is our business

  • Inbound Logistics Manager

    4 weeks ago

    Melbourne, Victoria, Australia Specsavers Full time

    About the RoleThe Inbound Logistics Manager will be responsible for ensuring the efficient movement of stock across all regions, working closely with carriers and internal stakeholders to achieve minimal out-of-stocks. This role will also lead a team of Inbound Planners to ensure service levels are met and future requirements are scoped.Key...

  • Logistics Supervisor

    5 months ago

    Melbourne, Australia DB Schenker Full time

    At **DB Schenker**, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are...

  • Logistics Coordinator for Inbound and Outbound Operations

    1 week ago

    Melbourne Airport, Australia Lotte Duty Free Full time

    About the RoleWe are seeking a skilled Logistics Coordinator to oversee the planning, scheduling, loading, and unloading of inbound and outbound deliveries at our Distribution Centre. The ideal candidate will have prior experience in a similar role and possess a current forklift license.Key ResponsibilitiesPlan and schedule all DC inbound and outbound...

  • Customer Service Director

    3 weeks ago

    Melbourne, Victoria, Australia Sales Mate Group Full time

    About Us: As a sales, marketing and BPO specialist, Sales Mate brings a wealth of knowledge and experience with more than 20 years of outsourced experience across an extensive range of industries. We have partnered with some of the biggest names in Australia, driven by our love for the products we represent and our dedication to quality relationships and...

  • Inbound Customer Service Agent

    6 months ago

    Melbourne, Australia Acquire BPO Full time

    We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global...

  • Customer Service Team Lead

    3 weeks ago

    Melbourne, Victoria, Australia Sales Mate Group Full time

    About Us: Sales Mate Group is a sales, marketing and BPO specialist. We bring a wealth of knowledge and experience with more than 20 years of outsourced experience across an extensive range of industries and have partnered with some of the biggest names in Australia.Our mission is simple: we love the products we represent. As part of the Sales Mate family,...

  • Customer Experience Manager for Energy Sales

    4 hours ago

    Melbourne, Victoria, Australia Sales Mate Group Full time

    About UsSales Mate is a sales, marketing and BPO specialist with over 20 years of experience across various industries. We have partnered with some of Australia's biggest names.Our brand is defined by our passion for the products we represent and our commitment to quality relationships with our people, partners, and customers.The OpportunityWe are seeking an...

  • Inbound Sales Consultant

    5 months ago

    Melbourne, Australia Weploy Full time

    **Benefits!**: - Award Winning Australian Brand - 7 package + quarterly commission - Early Sept Start - Monday to Friday working 3 days onsite, 2 from home **Your Next Role**: **Calling all Sale specialists!** We're looking for resilient, target driven and customer oriented individuals with at least 6-12 months recent Sales experience whether that be...

  • Inbound Sales Consultant

    5 months ago

    Melbourne, Australia Peninsula Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time Organisation: Peninsula Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 34675 **- Join our busy inbound sales and customer service team in a growing business** - **Work for a supportive, friendly team**: - **Salary range of $74,000 a year - with...

  • Customer Service Team Lead for Energy Sales

    5 days ago

    Melbourne, Victoria, Australia Sales Mate Group Full time

    About Us:Sales Mate Group is a sales, marketing and BPO specialist with over 20 years of experience across various industries. We have partnered with leading companies in Australia.Our core values are built around quality relationships and interactions with our people, partners and customers. We love the products we represent and always have each other's...

  • Inbound Sales Consultant

    6 months ago

    Melbourne, Australia Shell Energy Full time

    We invest time in our people and help them chart their own career trajectory - Be part of high performing team with a great team culture - We prioritise respect for each other, our customers, communities & stakeholders. **Who are we?** We are Powershop, Australia’s most recognised climate conscious energy retailer. We have been championing renewable...

  • Customer Service Director

    1 week ago

    Melbourne, Victoria, Australia Sales Mate Group Full time

    About UsSales Mate Group is a leading sales, marketing and BPO specialist with over 20 years of experience in various industries. We have partnered with major companies in Australia and pride ourselves on our knowledge, expertise, and customer satisfaction.Our brand is built on quality relationships and interactions with our people, partners, and customers....

  • Logistics Operations Manager

    2 weeks ago

    Melbourne, Victoria, Australia CEVA Logistics Full time

    Job OverviewThe Logistics Operations Manager is responsible for leading the day-to-day activities of a dedicated team of warehouse team leaders, operators, administrators, and contractors who provide an essential service in the storage and handling of goods for our customers.Key Responsibilities:Manage the daily volume of all inbound and outbound orders to...

  • Logistics Operations Manager

    4 days ago

    Melbourne, Victoria, Australia CEVA Logistics Full time

    CEVA Logistics is seeking a talented individual to fill the role of Cross-Dock Operations Supervisor at our Cranbourne West VIC location.About the RoleThis is a challenging and rewarding opportunity for an experienced supervisor to lead the day-to-day activities of a dedicated team of cross-dock team leaders, operators, and contractors who provide an...

  • Inbound Call Centre Customer Service

    7 months ago

    Melbourne, Australia Labourpower Recruitment Services Full time

    **Duties and Responsibilities** - customer phone calls - General ad hoc duties - Work closely other team members to ensure customer order processing, order amendments, requests and general enquiries are processed in a fast, accurate and efficient manner. - Provide a personalised excellence of service specific to each customer’s needs. - Assist in...

  • Customer Service Manager Lead

    2 weeks ago

    Melbourne, Victoria, Australia Sales Mate Group Full time

    About Us: Sales Mate is a sales, marketing and BPO specialist with over 20 years of outsourced experience across a wide range of industries. We have partnered with some of Australia's biggest names, bringing a wealth of knowledge and expertise to our clients.Our Mission: We love the products we represent, and as part of the Sales Mate family, we always have...

  • Customer Service Inbound

    2 months ago

    Melbourne, Australia Rinnai Australia Full time

    **Work close to home in Keysborough**: - ** Hybrid work arrangements (3 days in office and 2 days from home)**: - ** Supportive team and great company culture** Welcome to **Rinnai Australia.** A market leader in hot water, heating, cooling and renewable energy appliances for both commercial and domestic markets. Our People are at the heart of everything...

  • Multitasking Sales and Customer Service Coordinator

    4 hours ago

    Melbourne, Victoria, Australia Placing Heads Recruitment Full time

    About the CompanyOur clients are a family-owned business specializing in skip bin hire services, dedicated to delivering exceptional service to their loyal customers. They are based in Ormond, seeking an energetic and switched-on individual to join their team as a Sales-Focused Customer Service and Logistics Coordinator.About the RoleThis part-time position...

  • Logistics Operations Manager

    6 days ago

    Melbourne, Victoria, Australia Pace Appointments Full time

    A pivotal role has arisen in a fast-growing manufacturer located in Melbourne's northern suburbs. This dynamic position is crucial to the organisation, overseeing procurement, inbound logistics, warehousing, and materials planning to satisfy external and internal stakeholders.The successful applicant will lead a team of two (Direct) and an Indirect team of...

  • Customer Service Manager

    6 months ago

    Melbourne, Australia Pace Appointments Full time

    An amazing opportunity to join an industry leading food manufacturer based in Melbourne's northern suburbs. This dynamic role is pivotal to the organisation, handling logistics, planning and production responsibilities to ensure both external and internal stakeholders are duly satisfied. The successful applicant will lead the customer service team of three,...