Apprenticeship Officer

1 month ago


Melbourne, Australia Swinburne Full time
Apprentice support role within Swinburne University Full time, fixed term position (until June 2025) at our Croydon/Wantirna campus Attractive HEW 5 salary plus 17% superannuation


About the Role 

The Student Administration team at Swinburne University of Technology are looking for an Apprenticeship Officer to join their team. 

The Apprenticeship Officer is responsible for the end-to-end processes of the life cycle of an Apprenticeship/Traineeship. This role will be the main contact point to resolving questions and issues for Apprentices, Trainee's and Employers.

The Apprenticeship Officer will contribute to the provision of seamless high quality delivery of training throughout the life cycle of their Apprenticeship by working closely with Apprentices, Trainee's, Employers, Teaching Departments, Industry Departments, Registered Training Organisations (RTOs), Apprenticeship Network Providers (ANPs) and Apprenticeship Field Officers (AFOs).

About You
To be suitable for this role you will need to have experience in the below key accountabilities: 

Demonstrated relevant experience in the provision of high quality administrative and support services within a demanding, client focused environment Significant experience in the coordination of customer relationship strategies and demonstrated ability to deliver high quality services to a range of stakeholders Demonstrated high level organisational and time management skills including the ability to plan ahead, ability to work under pressure, prioritise tasks and display thoroughness, attention to detail, and with the ability to follow tasks through to completion An understanding of the Australian university, Apprenticeships and Traineeships and VE sectors is desirable
Qualifications
Completion of a degree or associate diploma and at least two years subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training

About Swinburne University of Technology 
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

Every Swinburne learner gets a work experience Every Swinburne graduate gets a job Every Swinburne partner gets a tech solution Swinburne is the prototype of global best practice
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.



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