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Platform Owner, Cyber Solutions

2 months ago

Brisbane, Australia Heritage and People's Choice Full time

Pivotal technical lead role that takes full ownership of all our identity platforms

  • Spearhead the development and implementation of our innovative cyber identity platforms.
  • Your expertise and leadership will be instrumental in upholding our commitment to protecting our members. 

As a result of our ongoing investment into our cyber capability, this role is a pivotal technical lead role that takes full ownership of all our identity platforms. We are on the hunt for an experienced Platform Owner – IAM Solutions to join our expanding Digital and Technology Team If you are a guru in identity platforms and enjoy working in a dynamic fast paced environment, we want to hear from you

Is this your next role?

As the Platform Owner – IAM Solutions, you will be responsible for maintaining, supporting and enhancing our organisations Identity platforms while ensuring system resilience and managing product lifecycle. You will lead and coordinate specialists and/or analysts to achieve strategic and tactical cyber and organisational goals through platform development, consolidation, and enhancement. Whilst you will deliver some technical hands-on work yourself, you will also achieve outcomes through your direct reports and our identity managed service partner.

Key responsibilities include:

  • Technical Leadership: Provide expert technical leadership and guidance to the team, ensuring the successful delivery of identity roadmaps and sequencing of initiatives related to uplifting identity platforms. A key focus is on driving automation for repeatable tasks and provisioning needs. 
  • Team Collaboration: Work closely with cross-functional teams, platform owners, cyber leads, and analysts, to ensure effective collaboration and seamless integration of identity platforms with other systems and applications.
  • Agile Methodology: Drive the adoption of agile development methodologies, such as scrum or Kanban, and promote continuous improvement within the team, ensuring the right personnel are working on the right things at the right time.
  • Technical Mentoring: Provide mentorship and guidance to junior team members, fostering their technical growth and promoting knowledge sharing within the team. Demonstrate your commitment to systems and support documentation by leading by example.
  • Cyber Identity Platform Ownership: Owning end-to-end all Identity platforms which includes developing, implementing, and improving Cyber identity operating rhythm practises in line with internal Cyber platform management framework requirements. 
  • Performance Optimisation: Identify performance bottlenecks and areas for improvement within identity platforms, collaborating with the team to implement optimisation strategies. With added focus on Identity platform and toolset consolidation to maximise capability and minimise administration and platform scope overhead.
  • Stakeholder Communication: Effectively communicate technical concepts, project updates, and platform enhancements to stakeholders, including management, sponsors, and other relevant teams.
  • Risk Awareness: Proactively identifies risks and recommends actions to avoid, mitigate or accept risks. Promotes a sound risk culture by routinely analysing, avoiding, mitigating, or accepting risks.
  • Vendors/3rd Parties: Proactively manage external parties in supporting of the platforms and applications, ensuring compliance to the bank's service and support agreements, procedures, regulatory responsibilities, and policies/standards.
  • Access Provisioning: Responsible for overseeing the organisation’s access management framework, ensuring all platform owners perform their access reviews, commensurate with the principle of least privilege. A key focus is providing a clear pathway for automation and decentralised access provisioning on adopting ‘just in time’ provisioning to eradicate manual provisioning and maximising the development and use of our privileged access management platform versus traditional persistent access provisioning. 
  • Compliance: Responsible to ensure platforms and processes are compliant to any industry standards and internal technical standards (such as hardening). Licensing is fully compliant to organisational licensing arrangements. Own and remediate any audit action or treatment plan pertaining to your platform(s).
  • Budget: responsible for tracking the total cost of ownership of the platform/solution and ensuring the appropriate forecasting of capacity/licensing and budget submissions, whilst not being a budget owner.
  • Vulnerability Management: responsible for owning the vulnerability remediation of your identity platforms.

About you

You will be a strategic thinker with excellent communication skills (including influencing others) and a passion for uplifting business capability through technology. Specifically, you will have a strong technical background and project management experience, with a proven ability to lead cross functional teams and drive successful platform launches. 

What you will bring to the role:

  • 7+ Years experience with maintaining enterprise cyber technologies/platforms such as CrowdStrike IDP, Okta, EntraID/AD, Delinea, Splunk.
  • Demonstrated experience and understanding of Identity Governance and Administration (IGA) platforms including implementation, administration, and uplift.
  • Minimum 2 years’ experience leading a specialist team.
  • Thought leadership and demonstrated capability in how to leverage automation, API integrations to deliver improved platform management from data held in complementary systems and platforms.
  • Demonstrated experience in managing internal and external stakeholders, including vendors and change delivery. With emphasis on influencing to engage and drive change through the organisation for Identity practises.
  • Solid infrastructure awareness on how servers, networks and client endpoints interact and communicate.
  • Previous experience managing enterprise SaaS platforms and the specific considerations that apply to securing cloud solutions.
  • Excellent team player and proven track record of building successful teams.
  • Ability to clearly articulate a vision, roadmap and workplan fully sequenced to deliver uplift in business capability and/or controls environment.

Who are we? 

It's an exciting time to join our organisation On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks. 

We exist to create a better future for our members and the communities in which they live. 

We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice. 

When you come to work at Heritage and People's Choice, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.  

Benefits of working for us  

We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including: 

Extensive range of financial and lifestyle benefits, including (but not limited to): 

  • Paid parental leave and special leave provisions 
  • Employee banking benefits and discounted insurances 
  • Career development opportunities, and ongoing training, coaching and support 
  • A dedicated Employee Assistance Program for you and your family to access in times of need 
  • Paid volunteering days and access to a diverse range of community and charitable initiatives 

 If this sounds like you, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume.

We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.