House Manager, Intensive Therapeutic Care

3 weeks ago


Grafton, Australia MacKillop Family Services Full time

Transform the lives of vulnerable young people every single day. As a House Manager, you’ll be at the forefront of creating a safe, nurturing, and empowering environment for young people to heal and thrive. This role offers an incredible opportunity to shape their futures, work within a trauma-informed framework, and lead a dedicated team passionate about making a difference. If you’re looking for a role that blends leadership, impact, and purpose, this is it.

About The Role:

The House Manager Intensive Therapeutic Care is responsible for the delivery of high quality services, care and support that promotes the emotional, social and behavioural needs of vulnerable young people within Intensive Therapeutic Care. 

This position works within a trauma informed therapeutic framework and is responsible for the leadership, supervision, support and development of the Intensive Therapeutic Care staff.

The House Manager works closely with the Therapeutic Specialist, Caseworker and other Intensive Therapeutic Care staff to provide high quality therapeutic care and assist young people to heal from trauma and achieve their full potential.

This is a Permanent Full-time opportunity based in Grafton, NSW.

Key Selection Criteria:

To be successful in this role, you will have:

  • Bachelor’s Degree level in social work, community services, management or relevant field.
  •  Aboriginal staff, a qualification is desirable but experience and willingness to participate in training is acceptable
  • Understanding of child protection and statutory child protection frameworks 
  • Proven leadership skills and demonstrated experience in the supervision of staff; 
  • Demonstrated skills and experience in program management, service development and review and experience in delivering positive outcomes for vulnerable young people and their families

What we offer:

  • A great opportunity to join a leading provider of community and family services. Succession Plan for career growth. 
  • Salary packaging – we can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay
  • Professional Development- we promote ongoing learning and development and provide study leave, and an enormous amount of training and development within our inhouse learning team.  
  • Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advise from qualified nutritionists 
  • Flexible Working- An opportunity to discuss a flexible working arrangement 
  • Sanctuary- MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole-of-organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

You must have a (or willing to obtain):

  • Valid and current Driver’s Licence;
  • Satisfactory Criminal History Check;
  • Valid Working with Children Check;
  • Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles)

For more information, please contact: Anita Woods at Anita.Woods@mackillop.org.au 

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

 It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.


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