Current jobs related to Customer Care Representative - Eastern Creek - Ricoh
-
Customer Service Representative
4 days ago
Eastern Creek, Western Australia Ricoh Full timeAbout the RoleRicoh is a world-leading provider of workplace technology, dedicated to improving work life by providing better user experiences, optimized workflows, anytime anywhere collaboration, and digital infrastructure solutions.We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you...
-
Customer Service Representative
3 months ago
Eastern Creek, Australia Rhino-Rack Australia & MAXTRAX Australia Full time**Introduction**: We are looking for a talented and motivated individual to join our team at Rhino-Rack, a leading manufacturer of roof racks, bike carriers, and vehicle accessories. Our company is built on a foundation of core values, including customer centricity, innovation, development and growth, quality, safety, and collaboration. As part of our team,...
-
Customer Service Representative
1 week ago
Eastern Creek, Western Australia Ricoh Full timeAbout the RoleRicoh is a world-leading provider of workplace technology, dedicated to improving work life by delivering better user experiences, optimized workflows, and digital infrastructure solutions. As a Customer Service Representative, you will be the first point of contact for our customers, responsible for assisting them with technical issues,...
-
Customer Service Representative
3 months ago
Eastern Creek, Australia Rhino-Rack Australia & MAXTRAX Australia Full time**Introduction**: We are looking for a talented and motivated individual to join our team at Rhino-Rack on a 1-to-2-month basis. Our company is built on a foundation of core values, including customer centricity, innovation, development and growth, quality, safety, and collaboration. As part of our team, you will have the opportunity to work in a dynamic,...
-
Sales Representative
4 months ago
Eastern Creek, Australia Bright Food Asia Pacific Pty Ltd Full time**Introduction**: About the Company Manassen Foods is one of Australia’s leading manufacturer, importer, marketer and distributor of fine food products. Our brands include S&W Mayonnaise, Wokka, Golden Days, Trident, Angas Park and Sunbeam Foods to name a few. We are looking for a dynamic Sales Representative to join tour field sales force and be a part...
-
Eastern Creek, Australia 4WD SUPACENTRE Full timeWhy work for 4WD Supacentre?4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and continue pushing the boundaries of what is achievable. We currently...
-
Eastern Creek, Australia 4WD SUPACENTRE Full timeWhy work for 4WD Supacentre?4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and continue pushing the boundaries of what is achievable. We currently...
-
Customer Service Representative
3 days ago
Eastern Creek, Western Australia Scania Australia Full timeJob SummaryWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Scania Australia. As a Service Advisor, you will play a critical role in providing an outstanding experience to our valued customers on each and every visit.Key ResponsibilitiesAssist customers who are bringing in their vehicle for service, discuss any...
-
Customer Service Representative
14 hours ago
Eastern Creek, Western Australia Cleanaway Full timeAbout the RoleWe are seeking a highly skilled Customer Service Officer to join our team at TOMRA Cleanaway. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely resolutions to customer inquiries.Key ResponsibilitiesProvide 5-star customer service through phone, email, and...
-
Customer Service Representative
13 hours ago
Eastern Creek, Western Australia Scania Australia Full timeAbout the RoleWe are seeking a skilled Service Advisor to join our team at Scania Australia. As a Service Advisor, you will play a critical role in providing an exceptional customer experience, ensuring our valued customers receive outstanding service and support.Key ResponsibilitiesAssist customers with their vehicle service needs, discussing concerns and...
-
Customer Service Representative
7 days ago
Eastern Creek, Western Australia Scania Australia Full timeJob SummaryWe are seeking a skilled Service Advisor to join our team at Scania Australia. As a Service Advisor, you will be responsible for providing an exceptional customer experience to our valued clients.Key ResponsibilitiesAssist customers with their vehicle service needs, discussing concerns and service requirements, and communicating with the workshop...
-
Eastern Creek, Australia 4WD SUPACENTRE Full timeWhy work for 4WD Supacentre?4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and continue pushing the boundaries of what is achievable. We currently...
-
Customer Service Representative
12 hours ago
Eastern Creek, Western Australia Norwest Recruitment Full timeJob DescriptionWe are seeking a highly skilled and motivated Customer Service Officer to join our team at Norwest Recruitment.About the Role:Provide exceptional customer service via phone and email, resolving customer inquiries and issues in a timely and professional manner.Manage a high-volume inbox, processing sales orders, credits, and general customer...
-
Customer Service Representative
1 week ago
Eastern Creek, Western Australia Norwest Recruitment Full time**Job Summary**At Norwest Recruitment, we are seeking a highly skilled and motivated Customer Service Officer to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.**Key Responsibilities:**Handling inbound customer enquiries via phone and emailManaging a busy...
-
Customer Service Representative
4 days ago
Albany Creek, Queensland, Australia Dental Corporation Full timeAbout Our Dental CorporationWe are a dynamic and supportive dental practice dedicated to delivering exceptional patient care and experiences. Our team is passionate about creating a welcoming and inclusive environment for our patients and staff alike.Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our front...
-
Sales Representative
3 days ago
Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized Sales Representative to join our team at Aluminium Specialties Group Pty Ltd. As a Sales Representative, you will be responsible for achieving sales and gross profit budgets by servicing existing customers and prospecting for new accounts.Key ResponsibilitiesAchieve sales and gross profit budgets...
-
Sales Representative
13 hours ago
Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full time{"title": "Sales Representative - Solar Industry", "content": "About the RoleWe are seeking a highly motivated and organized sales professional to join our vibrant and energetic team at Alspec Solar, a subsidiary of the Aluminium Specialties Group Pty Ltd. As a Sales Representative, you will be responsible for achieving sales and gross profit budgets by...
-
Customer Service Officer
3 months ago
Eastern Creek, Australia PPG Industries Full timeAre you ready for your next challenge!? PPG is looking for a **Customer Service Representative** to join our Architectural Coatings team in **Eastern Creek, NSW** on a full-time basis. As a Customer Service Representative, you will interact directly with customers in all aspects and provide exceptional service including processing of orders, tracking...
-
Sales Representative
1 week ago
Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized sales professional to join our vibrant and energetic team at Aluminium Specialties Group Pty Ltd.As a Sales Representative - Solar Industry, you will be responsible for:Achieving sales and gross profit budgets by servicing existing customers and prospecting for new accountsConducting on-site...
-
Sales Representative
1 week ago
Eastern Creek, Western Australia Aluminium Specialties Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and organized sales professional to join our vibrant and energetic team at Aluminium Specialties Group Pty Ltd.As a Sales Representative - Solar Industry, you will be responsible for:Achieving sales and gross profit budgets by servicing existing customers and prospecting for new accounts.Conducting on-site...
Customer Care Representative
4 months ago
Who Are we?
As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
Is this the role for you?
We are seeking an experienced individual to join our team on a 3-month fixed term contract within our Customer Care team. As a Customer Care Representative you will be responsible for assisting our customers and representing Ricoh as the first point of contact. This is a fast-paced customer service role where you will be assisting our customers to solve technical issues, reorder supplies and handle general enquiries.
Some of your key responsibilities include:
Respond to customer enquiries through inbound calls and emails by providing appropriate solutions within the time limits and follow up to ensure resolution
Provide accurate, valid and complete product & service information by using the right methods/tools to both internal and external customers
Research, identify and resolve customer complaints using appropriate resources
Process orders forms and required requests
Contribute to our team effort and culture of "One team, One Voice, One Goal" by accomplishing related results as needed
To be successful in this role:
- Proven experience in customer service, preferably in a call center or support environment.
- Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
- Strong problem-solving abilities and the ability to think quickly on your feet.
- Empathetic and patient attitude, with a focus on understanding and meeting customer needs.
- Basic computer proficiency and experience with CRM software or ticketing systems is advantageous.
- Flexibility to work in shifts, rostered between 8:00am and 8:00pm
- Ability to handle high call volumes and maintain composure under pressure.
- A proactive approach to learning about products and services to provide accurate information to customers.
- Adaptable, reliable and can quickly build good rapport with people.
- Problem-solving skills, and the ability to think under pressure.
- You thrive in a busy environment and have the ability to focus on a number of tasks simultaneously.
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
Fixed Term (Fixed Term)
