Senior Account Manager

3 weeks ago

Sydney, Australia Cognito Full time

Our Identity

​ Cognito is a full-service communications agency working at the intersection of finance, technology and the climate transition . We have a strong international footprint with offices across the U.S., Europe and Asia Pacific.

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Our strength is in our specialization and our clients trust our deep knowledge and expertise. We work with leading global brands and innovative start-ups.

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Our global team is deeply connected across international markets, collaborating with journalists, influencers, clients, experts and partners. We help clients strengthen their reputation , and drive business growth by harnessing the power of storytelling and strategic use of earned, paid, shared and owned communications channels.

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Continuous learning and curiosity keep us at the forefront of the latest developments, which gives us an edge to cultivate knowledge when working with our clients to communicate what is next.

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This starts with our people and our values:

We celebrate difference by bringing together the best talent from varied backgrounds, tied together by an innate intellectual curiosity to connect meaningfully. Through our drive to champion excellence, we strive to lead the way to a connected, sustainable and responsible future. We are hungry to understand the problems organizations face. We are focused on driving business outcomes for our global clients. We are creative and agile – leading to smart strategies and exceptional work.

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Position overview

Cognito’s ANZ office is seeking a Sydney-based Senior Account Manager or Account Manager (DOE) looking to further their career in financial services, technology and climate transition communications.

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Cognito is one of the few specialist financial services, technology and climate agencies in Australia with a global footprint, and you will form a critical part of our APAC team, while having the chance to work on global accounts alongside our offices in Europe and the US.

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You will be profiling brands that are shaping the future of money, driving creative and impactful media relations and strategic communications programs, supporting growth-phase companies looking to grow their footprint, and helping established companies looking to grow their profile and manage their reputations.

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Working directly with senior communications teams and C-suite spokespeople within client organisations, as well as directors and account teams within Cognito, you will be responsible for the oversight and high-quality delivery of all client deliverables and coordinating the day-to-day running of PR accounts, ensuring work is delivered on time, on budget and to the Cognito standard.

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Primary responsibilities

Independently oversee the day-to-day client relationships and provide strategic communication guidance for clients. Ensure ongoing team planning on accounts, maintaining consistent communication around KPIs and account plans. Create compelling content – by-lines, blogs, pitches, social media posts. Develop and maintain strong working relationships with clients and journalists. Provide guidance and motivation for client team members to produce high-quality work. Proactively seek success for clients by staying abreast of industry trends. Develop sector expertise enabling smart insights and counsel to clients. Proactively manage and maintain relationships with senior stakeholders. Develop managerial and commercial acumen to drive the long-term retention and success of accounts. Work with the senior team to grow existing and win new business, networking for leads, developing opportunities and cultivating relationships with existing clients where appropriate. Work with account leads to develop client strategy and execute programs from start to finish.

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Knowledge/Skills requirement

A minimum of 4-5 years of communications experience, ideally agency side, with experience working with clients in our core sectors (financial services, professional services, fintech, sustainability). Excellent media contact book in financial services, tech and fintech. Self-starter with a creative and entrepreneurial mindset with a track record of putting ideas into practice and assessing results. Strong oral and written communication skills. Excellent attention to detail. Ability to independently manage multiple projects at once. A team player with the ability to demonstrate enthusiasm, motivation and commitment with initiative and a persuasive manner. High level of energy and integrity, demonstrates respect for a diversity of opinions and styles, and is not afraid of accountability and responsibility. Ability to think strategically and execute quality output under tight deadlines. Ability to travel from time to time when needed.

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