Elizabeth Shop Team Manager

2 weeks ago

Elizabeth, Australia Royal Automobile Association of South Australia Full time
  • Fantastic Opportunity to Demonstrate your Excellent Leadership Capability
  • Full-time permanent position based at our Elizabeth store
  • Join SA’s iconic RAA

 

Your new opportunity

An exciting opportunity for an experienced and dynamic individual to manage our Elizabeth RAA shop. Your outstanding customer service skills, and ability to manage in a professional and enthusiastic manner will see you succeed, as well as your strong motivation and passion for inspiring and motivating staff to achieve performance excellence in a retail environment. You will manage a team of Retail Sales Consultants to provide exceptional customer service to our members and achieve individual and shop sales targets, through your excellent guidance and support. 

In addition, you will:

  • Complete Continuous Development Program (eCDP) Planning and Review Sessions with all direct reports within organisational timeframes.
  • Inspire, coach and motivate staff to achieve their individual sales and performance targets using structured RAA sales principles.
  • Oversee and control budgeted staffing and operational costs.
  • Maintain an extensive knowledge of RAA, systems and processes.
  • Present a clean, well merchandised Shop with up to date point of sale material in accordance with Retail standards.

 

About you  

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.

For this role, we’re also looking for:

  • 3 years Supervisor/Manager experience in a sales and customer service/retail environment desired.
  • A demonstrated track record of consistently meeting performance objectives in a managerial role.
  • Outstanding attention to detail along with excellent verbal and written communication skills.
  • Great attitude with the willingness to learn.
  • Strong attention to detail.

 

About us

As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We’re also one of the state’s largest employers (and growing), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.

 

Benefits 

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

  • Free RAA premium road service
  • Access to our Member Benefits program
  • Generous discounts on all RAA products
  • Ongoing Training & Development opportunities and a Study Support Program
  • Wellbeing facilities and Corporate Health Insurance Plan

 

 How to apply

To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9am Monday July 8th. 

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

 

We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, all genders, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.



Required Skills

Required Experience
 

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