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Case Manager

4 months ago

Surry Hills, Australia The Salvation Army Full time

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment, and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.

Oasis Youth Services provide safe and secure accommodation and professional support for young people who are homeless, by establishing rapport and providing individual, flexible support through a person centred framework.

About the role

We are seeking a values-driven and proactive Case Manager to deliver high quality case management and living skills support services to young people who are at risk of or experiencing homelessness.

Reporting to the Team Leader, this is a permanent, full-time position based in Surry Hills, NSW. Salary and conditions are in accordance with SCHADS Crisis Award Level 2.

You will successfully

  • Establish effective relationships with clients that encourage self-determination and participation.

  • Provide Case management support to clients in accordance with TSA case management models and standards of practice.

  • Develop individual case plans in collaboration with clients and include a range of interventions that address the needs or goals of clients.

  • Identify risks to clients, staff and TSA and bring them to the attention of the Team Leader as soon as possible.

  • Identify service gaps and make recommendations for service delivery improvements to the Team Leader.

  • Work to the direction of the Team Leader and State Practice Lead on the development, implementation and review of therapeutic case plans.

  • Participate in TSA working groups and external community inter-agencies.

  • Engage in on going informal and formal reflective practice and be commitment to continuous learning.

You will have

  • A current and valid NSW Working with Children Check.

  • A current NSW Drivers licence.

  • A minimum of 3 years case management experience.

  • Minimum of Diploma level qualification in a relevant discipline -  Youth Work, Community Services / Case Management.

  • Experience in youth work or within a Specialist Homelessness Service.

  • Demonstrated experience and ability to work with those impacted by substance miss-use, alcohol, gambling, and mental health conditions.

  • A basic understanding of Attachment Disorder.

  • The ability to write strengths focused and evidence based documentation.

  • Experience working in collaboration with other organisations.

  • Understanding of Investigative interviewing and/or motivational interviewing skills.

What we offer 

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 

  • Flexible working conditions 

  • Health, fitness and financial discounts / benefits 

  • Paid parental leave - 12 weeks 

  • Up to 8 weeks leave per year through our purchase leave scheme  

  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

  • Purpose driven career which has positive social and sustainable outcomes  

  • Employee Assistance Program - Independent confidential counselling service; 

  • Opportunity for career development; 

  • An inclusive culture of dedicated, passionate and professional team members 

  • Positively supporting and impacting the lives of others through your career contribution