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Sr. Advisory Specialist Solution Consultant

4 months ago

Melbourne, Australia ServiceNow Full time

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow is seeking a seasoned presales Solution Consultant who is a customer facing domain expert, who drives innovative business solutions with our customers, by applying technical and business skills. This Solution Consulting Presales role has hands-on experience or is well versed with SAP/and or Oracle ERP as well as the associated technologies in this area (BTP, ECC, S/4 HANNA, Ariba, Coupa) and has experience in architecting custom solutions to address business problems on the Now Platform (or similar platforms), low-code app dev tools/technologies. This Solution Consultant position will have a major impact on our future success by supporting Sales. This position will focus on our low-code app dev App Engine for ERP modernization products (SAP, Oracle, etc.) with the support and partnership of Sales, Channel Partners, Product Management, and the executive management team. This role will need to go deep and wide on solution delivery and solution positioning during sales cycles.

Enhancing ERP Processes in multiple lines of business (finance, procurement, IT, risk) via the ServiceNow Platform with our low-code App Engine is a rapidly growing focus area for ServiceNow.  As a Solution Consultant for this new product introduction team, you will have an opportunity to drive one of the next growth engines for the company.

Are you enthusiastic and curious with a drive for continuous learning?
Can you prototype and demonstrate all the new features we release in our products twice a year? Can you convince and excite stakeholders at all levels from technical to C-Level? Then this ERP Modernization Solution Consultant is the right job for you

In this role you will lead and build a growing team of highly motivated Solution Consultants that will partner with you to drive innovative scenarios in a high growth and dynamic environment.

What you get to do in this role:

  • Partner with the ERP Transformation Creator Workflows Solution Sales to co-develop a go-to-market strategy for the assigned territory you cover.
  • Drive the Low Code App Engine for ERP product line (
  • Building / developing scenarios to demonstrate the power of combining ERP with ServiceNow capabilities.
  • Support product sales as a technical and domain ERP Modernization expert in a client-facing pre-sales team
  • Lead discovery workshops to determine customers' challenges and deliver product demonstrations to align our solution with customer needs
  • Respond to product related architecture, value and feature, related technical questions from customers, channel partners and ServiceNow colleagues.
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional market value.
  • Develop and share best practices and re-usable assets with other Solution Consultants and Partners to enhance the quality and scale the efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Interact with the ERP community as a thought leader on developing, modernizing and extending applications on the ServiceNow platform 
  • Provide domain expertise in marketing to help shape and drive our ERP Modernization messaging.
  • Support marketing events including executive briefings, conferences, user groups, and trade shows.
     

Qualifications

To be successful in this role you have:

  • An understanding of the needs and challenges facing today’s organizations leveraging ERP Systems for operations (SAP, Oracle, etc.)
  • Working knowledge of SAP Build and SAP BTP preferred
  • 5+ years in a pre-sales solution consulting or sales engineering role with SaaS or PaaS solutions.
  • Proficiency with the ServiceNow low code platform or technical expertise with low code cloud software solutions is a plus.
  • 5+ years of SAP experience, from a pre-sales or a consulting / delivery perspective
  • A good understanding of SAP specific data models and integration capabilities
  • Working knowledge of SAP Build and SAP BTP preferred
  • Experience working collaboratively with product management, product marketing, channel partners, and professional services.
  • Executive level presence and experience presenting to C-level audiences.
  • Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
  • Travel, as necessary (30-50%)

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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