Rostering Supervisor

4 weeks ago

Ryde, Australia New Horizons Enterprises Limited Full time

Rostering Supervisor
 Requisition ID: req7747
Employment Type: Permanent Part-Time

We create employee experiences that support and empower our people and have been doing so for over 55 years. At New Horizons, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specializing in supporting people living with disability, mental health, aged care, those at risk of homelessness, humanitarian entrants, youth and Indigenous Australians. 

We are looking for a Rostering Supervisor to join the team at New Horizons on a  Part Time  basis (32 hours / week). The position is located at our  Head Office in North Ryde.  

As our Rostering Supervisor, you will ensure frontline staff are utilised efficiently so our customer have the level of support they required. You will ensure cancelled shifts are filled quickly, respond to team enquires and escalate incidents to Management/stakeholders appropriately.

Our team operate Monday – Sunday 6am – 8pm with the team typically working a rotating roster in order to support the business who work 24/7. You will supervise the team 3 evenings per week 4pm – 8pm and on the weekend (Sat & Sun ) 10 hours shifts with some on-call.

You have

Experience in rostering or scheduling ideally in a 24/7 business, Ability to adapt quickly and calmly to unforeseen changes in staff availability and manage emergency replacement requirements Strong team player with a proven ability to work both, independently and as part of a team. Effective communication and able to adapt communication strategies to different stakeholders. Be available to work evenings and on the weekends

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