Credit Controller

About the Role

In your role as a Credit Controller, you will be responsible for maintaining accurate customer account statuses within trading terms and ensuring balances do not exceed payment terms. You will support the Credit Control function for a designated group of accounts and collaborate with Sales Management, Customer Service, and Warehouse teams to address claims, stop supply issues, and other AR-related matters for all our brands.

We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do:

Maintain accurate customer account statuses

Support the Credit Management function for a designated group of accounts

Collaborate with Sales Management, Customer Service, and Warehouse teams

Ensure timely balancing of allocated cash and identification of unallocated payments

Accurately allocate payments to appropriate invoices, match claims, and initiate claims

Manage the scanning of credits, claims, and remittance advices

Develop and qualify new suppliers to reduce costs and enhance efficiency

Innovate methods for capturing QC data, including digital recording

Improve supplier performance by managing the SCAR process

Support operator decision-making through tools and processes that enhance quality

Who You Are:

A professional with a minimum of 3-5 years of experience in a credit controller role.

Someone with an intermediate understanding of debits and credits, along with strong numeric and computer skills.

An individual with excellent interpersonal skills for effective communication with customers and stakeholders.

You’ll have a meticulous eye for detail, ensuring accuracy and precision in every task.

Proficiency in Excel, Word, and email.

Experience with SAP, with at least 12 months of Accounts Receivable experience in SAP preferred.

What We Can Offer You

At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose. We offer;

A dynamic team environment built on the foundations of authenticity, respect and a passion for what we do.

A competitive salary package because we want you to be rewarded for what you do best.

Screen Free Fridays each month.

Springvale office with free, on-site car parking.

Professional development opportunities are also available along with opportunities to progress your career.

An opportunity to contribute to a flourishing and vibrant global business.

Annual wellness day and the option to purchase additional leave.

Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewards

Together, we are improving lives, every day.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.