Doorways Outreach Caseworker

1 week ago


Morley, Australia The Salvation Army Full time

Number of Positions Available:

1

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ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Primary purpose of the role

The Doorways Outreach Caseworker provides support primarily for those accommodated in the Minderoo Foundation temporary accommodation pods as a result of the WA Wooroloo fires. The program is an assertive outreach service operating within the area of the Wooroloo fires and peripheral areas engaging with individuals and/or families, assessing their immediate needs and exploring accommodation options to transition out to the temporary pods and into sustainable accommodation.

Key Responsibilities
  • Plan, initiate and deliver individual case plans to meet the range of needs facing participating clients

  • Ensure the appropriate assessment of clients

  • Provide case management for each individual/ family entering the programme and record precise case management notes and details

  • Provide clients with appropriate information and resources to assist them in making informed decisions to transition from the temporary pods to stable accommodation.

  • Write reports and letters, complete surveys and ensure all client files are kept in an orderly fashion

  • Assist in the development of community/individual living skills and educational groups where required

  • Research and analyse community need to assist with successful service outcomes and completed in a timely fashion of all necessary documentation

  • Maintain a statistical database

What you will bring
  • Qualifications in social welfare or related discipline and/or (up to 5 years) previous practical experience in the delivery of outreach case management to clients in the need of accommodation assistance and life skills training

  • Ability to effectively communicate with all levels of people from a range of diverse backgrounds including the general public TSA, government and non-government departments and the public

  • Demonstrated experience to work as a team member in a diverse community service setting

  • Demonstrated experience in the assessment of clients’ needs for medium to long term accommodation and associated issues

  • Current “C” class driver’s license

  • Mandatory National Police Check

  • Working with Children’s Check

What we offer
  • Flexible working conditions

  • (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits

  • Employee Assistance Program - Independent confidential counselling service

  • Financial, retail and lifestyle discounts and benefits

  • Discounted health and fitness programs through Fitness Passport

  • Up to 8 weeks leave per year through our purchase leave scheme

  • Generous Parental Leave offering of 12 weeks

  • Up to 5 days paid leave per year to support a TSA program or activity

  • An inclusive culture of dedicated, passionate, and professional team members

  • Positively supporting and impacting the lives of others through your career contribution